troubleshooting Question

Unable to upgrade to Win 10 feature 1709

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IT GuyFlag for United States of America asked on
Windows 10Windows OS
3 Comments3 Solutions228 ViewsLast Modified:
A Windows 10 version 1703 (OS Build 15063.674) won't display the upgrade to Windows 10 feature 1709.

No matter which account is logged onto this Microsoft Surface (both local and domain, all of which have admn rights) when we click on the "Check for Updates" button the Update status says "Your device is up to date."

This laptop has internet access, the IP settings are configured correctly, the hard drive has plenty of free space, and we are able to browse the internet fine.

This laptop is a member of a Server 2016 AD domain where WSUS isn't currently being used. All other Surfaces and Windows 10 computers on this network have already installed this update without any problems.

What needs to be done to fix this issue so we can install the Windows 10 feature 1709 update?
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