Installing Cisco CP Express to a 891fw router

Scott Stricler
Scott Stricler used Ask the Experts™
on
I am trying to configure and install Cisco CP Express 3.5 to my 891fw router, I have gone through all the steps but when I go to the router IP in a browser the login screen shows, I put in the username and password then it goes right back to the login. I have already flashed the files to the router and turned on http server and set an ip address to the gigabit interface.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
ITSysTechSenior Systems Administrator

Commented:
If this is your first time logging in try username:cisco password:cisco . Otherwise it sounds like a bad password.

Author

Commented:
Yes ive tried cisco: cisco. I have also changed the password to something else through cli and ive verified that the password and username are right
ITSysTechSenior Systems Administrator

Commented:
Have you enabled the "ip http secure-server" as well?
Amazon Web Services

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

Author

Commented:
no just "ip http server" does it need to be secure to work? im just trying http not https.

when i put in debugging and login it gives this error "Authentication failed for realm level_15_access" and "authentication failed for level 15"
ITSysTechSenior Systems Administrator

Commented:
You do not need to have https running for it to work. I have seen a similar issue that is a known bug on Cisco CP Express devices. Which produces the error you mentioned. Cisco normally has you set the device back to the factory defaults and they have you try your settings again. You might want to contact them and mention this issue before you spend to much time on it.
Nevermind I got it thanks, if anyone has this problem "debug ip http authentication" helps alot
and I had to add these commands

username XXXX privilege 15 password XXXXX  ( i think this gave it level 15 priv)

and

ip http authentication local  (changed from enable)

Author

Commented:
I was able to figure out on my own

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial