Leased line vs FTTC

Hello experts,
I have a client, with 15 users  in the office and 7 users remotely accessing data through vpn. They have a seperate line for their voiceThey have a leased line (10mb on 100mb bearer) for the last 3 years, but now wants to move to FTTC as its available (40/10).
Running off the leased line curently  is hosted exchange with 35 mailboxes, we have an offsite Arcserve backup and sales people accessing data via vpn back to the server.
Ive put my case across that totally leased line is 1-1 contention, more scalable(can go up to 100mb) and better sla. Yes it costs more but in the future they are looking at implementing an ERP solution, maybe netsuite or Sage.
If anything with teh way things are going they will likely need more bandwidth. Plus there is the cost to reactivate if they chage their mind. I wondered if anyone out there can advise about adding salesforce / erp / office 365 and in light of that they should stay with leased line. Any experience assistance appreciated.
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40Mbps down and 10Mbps upload is pretty slow for fibre.

Most businesses here are on 1Gbps download and 550Mbps upload.  You lose a bit (10% maybe) in the overhead, but speedtests generally show more than 900Mbps / 550Mbps (if it was less than these, I would be contacting the provider as it indicates there is a problem somewhere).

Also, if you ask, it is likely the provider will give you one of those old VDSL lines for free as a backup (the building is presumably still wired with copper) as nobody is really using those anymore.  Bit like back in the 90s when everyone was moving off dial-up, and they gave away a dial-up account free with each ADSL connection.

Daryl BamforthTechnical ExpertCommented:
40/10 is normal for UK Fibre to the Cabinet (last leg is over copper pair).

Their FTTC connection should be able to go up to 76/20, which even with contention's factored in is pretty decent for a small office environment. What you could do  as a safety net is get them to take out a 12 month BT Fibre connection contract when there is 3 months left on the leased line. Switch the office to using the new connection and see how they get on with it. Total outlay for a years FTTC would be an additional £420ish (current BT deal, but you can get much better shopping around). But at least the company would be able to prove the case of if the connection with contention ratio was able to handle their traffic, and if not, £420 really isn't that much to drop on testing something that would save many times that if successful.

I missed the FTTC part.  Having said that, if the last leg is over copper, then they are not really getting a fibre connection?

Why would you not get a Fibre ONT installed in the premises?  Even if there is no existing fibre from the road into the building, standard installation costs here would be, in UK terms, about £200 which also includes a modem (whether you want to use it, store it, or give it away).  That would also require a 12 month contract commitment to be fair, but that's not normally a big issue.

If the premises have something unusual about them, then the cost might be higher (3km driveway for example), but you just request a quote, and they either come back 'standard' or give you a firm quote.

I guess things could well be very different elsewhere, but might be worth having the conversation and / or asking alternative providers?

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Daryl BamforthTechnical ExpertCommented:
In UK terms you are generally looking at adding another '0' to the end of your quote. And that's before they sting you for the monthly rental. Yay for unregulated monopolies!
A client of mine was faced with the prospect of paying around £400/month minimum here in the UK for a leased line for his business, until I suggested that he could get two 80/20 FTTC connections for less than a quarter of that. He now uses one for his office computers (around 15-17 of them) and the other for his VoIP phone system. He's a happy bunny...
I like the idea of two FTTC lines (kind of like 80/20 but actually two 40/10 connections), rather than one leased line - it gives redundancy options.

You could, under normal operation, split the connections with, say:

Connection1:  Web, Incoming VPN
Connection2:  Salesforce / ERP / Email (If onsite) / Office 365,

but have your dual-WAN router do automatic failover if one or the other of the connections goes down.  You might need a new router for that, but they are fairly reasonable.

If doing that, set both IPs as MX records with the 'normal' one a higher priority, and don't forget to update SPF records.

You could also split the users incoming VPN connections between the two IPs to spread the load if that is an issue.


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