Server network card disconnecting
Hello Experts,
Our customer recently purchased an HP server proliant with win server 2016 essentials.
the thing is the network card keep disconnecting for no particular reason every day two or three times a day.
we only provide supoort for our apps but its important to do the extra mile here and help
What would you advice
Info: its a remote server for us.
Regards,
Our customer recently purchased an HP server proliant with win server 2016 essentials.
the thing is the network card keep disconnecting for no particular reason every day two or three times a day.
we only provide supoort for our apps but its important to do the extra mile here and help
What would you advice
Info: its a remote server for us.
Regards,
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ASKER
ok good,
we will contact the seller althoug we understand the seller is in the Netherlands and this is Aruba and island in the Caribbean.. so we will se how efective is that guarantee.
Thank you, I will come back on this tomorrow.
we will contact the seller althoug we understand the seller is in the Netherlands and this is Aruba and island in the Caribbean.. so we will se how efective is that guarantee.
Thank you, I will come back on this tomorrow.
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ASKER
great I will guide them to do each thank you
ASKER
Hi Experts,
the seller is a third party, they do not provide maintenance overseas---
so we followed your advice and remotely guided our customer to swap everything he could... after a couple of hours.
its working.... !!!
thank you so much !!!
the seller is a third party, they do not provide maintenance overseas---
so we followed your advice and remotely guided our customer to swap everything he could... after a couple of hours.
its working.... !!!
thank you so much !!!
Thanks for the update and I was happy to help you resolve this.
Great to hear. Thanks for the update.
ASKER
I have to say the points each Expert mentioned in their answers made the difference...
when specified like that it opened doors for us to follow
thank you so much !!
when specified like that it opened doors for us to follow
thank you so much !!
Networking
Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.
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I will make tehm check on each point.
and come back