Problem installing Access 2010 Runtime on Windows 10

Clive Beaton
Clive Beaton used Ask the Experts™
on
I have downloaded the Runtime from Microsoft and tried to install it.  It gets some way through and then give the error 'Microsoft Access Runtime encountered an error during setup'.  I have successfully installed it on many Windows 10 clients before.

Any clues?

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Ryan ChongSoftware Team Lead

Commented:
I have successfully installed it on many Windows 10 clients before.
tried install it as Administrator?
Clive BeatonAccess Developer

Author

Commented:
No, I didn't think of that, I'll try it.

Thanks for your prompt reply
Clive BeatonAccess Developer

Author

Commented:
Sadly, that didn't work.  Got the same error.
Ryan ChongSoftware Team Lead

Commented:
are you able to find any clues from Event Viewer ?

go under > Event Viewer > Application, and filter Event Sources = MsiInstaller (or similar), see if you got any clues there?

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Clive BeatonAccess Developer

Author

Commented:
I can't find event sources:

Screen capture
Software Team Lead
Commented:
try this
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Clive BeatonAccess Developer

Author

Commented:
Thanks, Ryan.

I found some errors which look like the probable cause.  Very helpful.

Clive

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