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Exchange content filter blocking some internal scanners
I have several copiers that scan to email. One o fthem works just fine, you scan and the scan arrives in email. A few others, it's blocked with an SCL of 8. I have tried setting a relay, a bypass rule, restarting all services, changing the sender email address, etc. Nothing changes the scl value of these printers. What else can I try?
Printers and ScannersExchange
Last Comment
Seth Simmons
Are you configuring the scanner via MAPI, pop3 or SMTP?
ASKER
smtp
ASKER
The log keeps saying content filter exceeded.Why is one scanner scl rating a 3 and the other an 8?
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rwheeler23
Have you tried white-listing the scanner's email address? In the Exchange Management Shell the relevant command is:
Set-ContentFilterConfig -BypassedSenders email-address
For more details, see
http://www.cryer.co.uk/brian/windows/exchange/2010/how_to_add_sender_exceptions_to_content_filtering.htm
Set-ContentFilterConfig -BypassedSenders email-address
For more details, see
http://www.cryer.co.uk/brian/windows/exchange/2010/how_to_add_sender_exceptions_to_content_filtering.htm
ASKER
I'll try that tomorrow morning
ASKER
Added the scanner email address to the bypassed senders list, restarted transport server, still marking is as spam and sending to quarantine. Is there a different service I need to restart?
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Have you created a rule bypassing spam filter?.
That's only thing that should work. I've experienced something similar to you and that's how I fixed it. Of course knowing that is a trusted source.
Try creating a Rule in mail flow bypassing your spam filter, if it doesn't work then try deleting the user and recreating it. Sometimes might happen that something is wrong with the user.
That's only thing that should work. I've experienced something similar to you and that's how I fixed it. Of course knowing that is a trusted source.
Try creating a Rule in mail flow bypassing your spam filter, if it doesn't work then try deleting the user and recreating it. Sometimes might happen that something is wrong with the user.
ASKER
This happens to all the users that use these scanners. These are from the logs: I am at a total loss on this
30T17:17:09.371Z,08D51FB70
30T17:18:00.514Z,08D51FB70
30T17:17:09.371Z,08D51FB70
30T17:18:00.514Z,08D51FB70
The scanner uses different senders for different scans, e.g.
20171030122841.77DF.SCANNE
20171030114749.F2E1.SCANNE
Try to whitelist the scanner domain, i.e/. filamatic.com, as shown at the end of the link I gave. You can also use wildcard characters, so you could try *.filamatic.com
20171030122841.77DF.SCANNE
20171030114749.F2E1.SCANNE
Try to whitelist the scanner domain, i.e/. filamatic.com, as shown at the end of the link I gave. You can also use wildcard characters, so you could try *.filamatic.com
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
I have recommended this question be closed as follows:
Accept: jsgrosskopf (https:#a42351069)
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seth2740
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I have recommended this question be closed as follows:
Accept: jsgrosskopf (https:#a42351069)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
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