We help IT Professionals succeed at work.

Some font in my system is corrupted and producing pictures instead of letters

Copying the text shows as follows;


System Security Status            
CIS Benchmark Score
Available only for Windows 2000, XP Pro, and 2003
Virus Protection
Microsoft Security Updates
1 missing
(or more)†
      † Advisor security definitions are out of date. Click here for the latest definitions.

Operating System             System Model
Windows 8 Professional (x64) (build 15063)
Install Language: English (United States)
System Locale: Hebrew (Israel)             No details available
Processor a             Main Circuit Board b
2.90 gigahertz Intel Core i7-7820HQ
No memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total)             No details available
Drives             Memory Modules c,d
4034.04 Gigabytes Usable Hard Drive Capacity
2067.44 Gigabytes Hard Drive Free Space

This is normal display but when opened as a web page it appears as in the attached file with many of the letters converted to little pictures. How can this be corrected?
Watch Question

Distinguished Expert 2019
Open your charctermap and look through the fonts you have installed, alternatively, tivdok your encoding setting on your site potentially you are specifying a different encoding or a font.
when copying and pasting, the encoding in the source is different from the destination.
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.

Not quite sure what is going on there but it is only the Capital letters that are corrupted.

Is it only web pages that are corrupted or other non web page documents corrupted such as Word or Notepad?
William FulksIT Services Analyst

I had something like this happen one time and it ended up being blown capacitors on the motherboard. I know that's kind of a long shot, but you may want to check your motherboard and/or video card if you have one. I was getting weird characters and colors on screen just like that.
William FulksIT Services Analyst

Do you have any updates for us on this issue?


I found that it only happens in Chrome and not in Firefox.

I submitted the samples to myfonts.com but their whatthefont program didn't identify it.
William FulksIT Services Analyst
Have you tried turning ClearType on?



I tried typing as per the instructions in your link and it wasn't found
Quid, Me Anxius Sum?  Illegitimi non carborundum.
>> I found that it only happens in Chrome and not in Firefox.

Try removing Chrome and reinstalling.


I think that removing and reinstalling Chrome would probably be the best solution. However, since I don't have the problem in Firefox and I don't want to redo Chrome at this time, I'll just ignore the problem for now