Outlook 2016 crashes when moving between folders and back to inbox

350ztn
350ztn used Ask the Experts™
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viewing any folder inside Outlook 2016 (using on premise Exchange server), no issues...but you go back to the inbox and Outlook crashes every time.
changed view settings - still crashed
scanpst found no issues found
created a new profile and it worked for 2 days and now back to same issue.
outlook safe mode works perfectly.

It only crashes when you go from the inbox to any other folder and then back to the inbox.
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AmitIT Architect
Distinguished Expert 2017

Commented:
Run Outlook in safe and test again.

Author

Commented:
outlook safe mode works fine everytime
Alexei KuznetsovMicrosoft Outlook MVP

Commented:
Try to disable all add-ins. If it helps, enable them one by one to find one causing crash.
IT Architect
Distinguished Expert 2017
Commented:
You have bad plug in issue. disable one by one and test. whichever shows an issue, remove it.

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