outlook email analytics

Rayne
Rayne used Ask the Experts™
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I have a lot of outlook emails. We end up servicing lots of different groups on different topics. Do you know of some email analytics software that loops through my outlook emails and suggest things like: what topics most discusses, which teams most helped, what times is the average time needed to resolve an email thread etc.
I am just trying to understand if there is an option in the market, that allows me to understand my where most of my time, commitment and resources are going.

Thanks
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Edwin HofferTechnical Expert
Top Expert 2014
Commented:
Microsoft Outlook MVP
Commented:
ReliefJet Essentials for Outlook provides many reporting and statistics options, take a look:
https://www.ReliefJet.com/Essentials/Features#Reports

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Thanks all

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