We help IT Professionals succeed at work.
Get Started

outlook email analytics

327 Views
Last Modified: 2017-11-01
I have a lot of outlook emails. We end up servicing lots of different groups on different topics. Do you know of some email analytics software that loops through my outlook emails and suggest things like: what topics most discusses, which teams most helped, what times is the average time needed to resolve an email thread etc.
I am just trying to understand if there is an option in the market, that allows me to understand my where most of my time, commitment and resources are going.

Thanks
Comment
Watch Question
Microsoft Outlook MVP
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 2 Answers and 3 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE