troubleshooting Question

outlook email analytics

Avatar of Rayne
RayneFlag for United States of America asked on
Microsoft ApplicationsSoftwareMicrosoft OfficeOutlookAnalytics
3 Comments2 Solutions332 ViewsLast Modified:
I have a lot of outlook emails. We end up servicing lots of different groups on different topics. Do you know of some email analytics software that loops through my outlook emails and suggest things like: what topics most discusses, which teams most helped, what times is the average time needed to resolve an email thread etc.
I am just trying to understand if there is an option in the market, that allows me to understand my where most of my time, commitment and resources are going.

Alexei Kuznetsov
Microsoft Outlook MVP

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