Webmail Redirection Redux

This started here:
https://www.experts-exchange.com/questions/29060944/webmail-redirection.html

I am seeing things that I don't understand:
Using this URL
https://webmail.centurylink.net/mail#1 or ... /mail#2

The following observations are ALL ON THE SAME COMPUTER (as a test platform).

Internet Explorer gets the up-to-date mail page.  Either #1 or #2.
Oh, except that I had it remember the password.
So, I deleted the passwords.
Now I get
http://mail.centurylink.net/zimbra/mail#1 and the mail on the page stops at Sept 30.

Google Chrome gets the right mail page at:
https://webmail.centurylink.net/mail#1
with the up-to-date mail.

Firefox gets the wrong page at:
http://mail.centurylink.net/zimbra/mail#1 and the mail page stops at Sept 30.

If I use an appropriate IP address, I can see both pages in the same browser .. or at least I was able to do that once.

I've checked DNS results and just cannot find what's causing this.

On the problem computer, the same (bad) page shows up on all the browsers.

I need some guidance so I can fix the problem computer.  Please?
LVL 27
Fred MarshallPrincipalAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Fred MarshallPrincipalAuthor Commented:
OK.  I've learned a little more:
First, let me say that I've scanned the heck out of this computer, checked the hosts file, etc.etc.  Nothing comes up.

It's behaving like this with ALL browsers: IE, Google Chrome and Firefox it appears:
IF one goes to:
centurylink.net one gets http://centurylink.net  (I've not found a secure site for this)
On that site is a link for "Email" that points to:
http://centurylink.net/zmail/index.php?autologin=true&ts=1509565849
Using that link, opens what appears to be:
https://webmail.centurylink.net/mail#1
AND, the mail presented on this page is up-to-date.
(All login remembering is turned off).

But now the fun begins:
Bookmark that page.
Close the browser and reopen it.
Use the bookmark.  It appears to be pointing to: https://webmail.centurylink.net/mail#1
The blank login page appears at:
https://auth.centurylink.net/saml/module.php/authSynacor/login.php?AuthState=_9f5ba12b3850741f14c4cda93e797166e2b1659646%3Ahttps%3A%2F%2Fauth.centurylink.net%2Fsaml%2Fsaml2%2Fidp%2FSSOService.php%3Fspentityid%3Dhttp%253A%252F%252Fmail.centurylink.net%252F%26cookieTime%3D1509566555
And the login opens this page:
http://mail.centurylink.net/zimbra/mail#1
Which displays the inbox only up to Sept 30th.

So, while the web link works, it seems that the shortcuts are somehow being hijacked.
Well, EXCEPT that the same thing appears to be happening on my test computer after starting up Google Chrome and using the shortcut.  Well, UNLESS Thereafter one opens the web site again, clicks on the Email link and logs in.  Then, the mail page opens as it should AND the shortcut behaves as it should!!
Fred MarshallPrincipalAuthor Commented:
I believe this is what happened:
- The shortcuts were originally set up while viewing the INBOX page .. thus, after the LOGIN page.  This seems to work in general and did work in this case.  The result of using the shortcut is that the LOGIN page is displayed - unless the LOGIN is save in the browser .. then that step is more or less transparent.
(It appears the failure came about as a result of web page changes).
- New shortcuts, set up while viewing the INBOX page, fail.  The failure is that the resulting LOGIN page is a different page.
- New shortcuts work IF they are set up while viewing the LOGIN page (which is reached from the Centurylink main page Email link).

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Fred MarshallPrincipalAuthor Commented:
Strange occurrence.  Maybe the "rule" should be to always bookmark/shortcut your LOGIN page and not the end target page?
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Google

From novice to tech pro — start learning today.