Not showing user names on folder permissions when users look to see who has access


    I have a customer with very strict security settings on the folders within there network drives. I have set this up by going into the security settings via the properties of the folders.

When I look at the security settings I can see the user names, However when a user looks they can only see a series of numbers and letters (see attached image).

Any ideas as to why users cannot see who has access?

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Steve McCarthy, MCSE, MCSA, MCP x8, Network+, i-Net+, A+, CIWA, CCNA, FDLE FCIC, HIPAA Security OfficerIT Consultant, Network Engineer, Windows Network Administrator, VMware AdministratorCommented:
Those user names cannot be authenticated.  This is typically the case where a user was deleted, but his permissions were left on the folder. Thus it is showing those "orphaned" accounts.  If you scroll up and down, you should see the users that do exist with permissions on the folders.  Your best way to tackle folder permissions is with groups and then pull people in and out of groups.  That will avoid this issue, or make sure when someone is deleted, their user is also deleted from the security permissions.

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There should be no difference when a user looks at it as compared to when you/an admin looks at it. What Steve says is true, nonetheless. I would not call it orphaned, but simply call what you see by name: SID - you see the security ID of an account but the server cannot translate it to a user name (since the account does not exist anymore OR since the domain controller cannot be reached).
total123Author Commented:
All of the computers are currently on the domain and there has not been any deleted users (the domain is less than a year old so we have not needed to delete any users).

Could it be some kind of security setting on the domain controller itself that could be stopping users from seeing the names?
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"some kind of security setting" - possible, but not with default settings. So unless you hardened the server (which you would know about, definitely), this cannot be. It will rather be a connectivity issue. Please retry as user and as admin on the same machine to confirm.
Jeremy WeisingerSenior Network Consultant / EngineerCommented:
Is the user a local account? If so then that would be expected behaviour.
Of course, very good point :-)
total123Author Commented:
Hi this has now been sorted. Thanks everyone for your help.
total123Author Commented:
Jeremy WeisingerSenior Network Consultant / EngineerCommented:
Glad to help. :)

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