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In addition to verifying the email as suggested above, also do the following:<br />
<br />
Make a new, test, Windows User Profile (Account). Log into the new Windows Account, set up Outlook and test. Does it still crash?
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i'm going back to that plant on Saturaday when not in production. &nbsp;never thought of the pst file possibly being flakey. &nbsp;was only considering hardware as the ndis issue pointed toward hardware to me. &nbsp;I will try these suggestions. &nbsp;thx!
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Is it possible to Attach .dmp file,
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i have remote access to the workstation but will be after hours before i can look for the dump. &nbsp;thx
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I have the last dump file. &nbsp;how do i share it with those that would like to see it?
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You can attach the file while you are updating the post from &quot;Attach File&quot;.<br />
See the attached screenshot/<a href="https://filedb.experts-exchange.com/incoming/2017/11_w44/1202748/Capture.JPG" target="_blank" title="Capture.JPG (32 KB)"><img alt="Capture.JPG" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2017/11_w44/800_1202748/Capture.JPG" /></a>
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Capture.JPG

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thanks<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/11_w44/1202769/103117-32573-01.dmp" target="_blank" class="file-inline" title="103117-32573-01.dmp (279 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>103117-32573-01.dmp</a>
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103117-32573-01.dmp

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Verified the dump files and found that BSOD is happening due to the fwpkclnt.sys module.<br />
It is a OS system file.<br />
There could be many reasons for this module corruption like incompatible driver installations, Windows Registry corruption, Virus or Malware infection, Hardware failures/conflicts.<br />
So try checking the below on the machine,<br />
1. Go to the Device Manager and see if any device is showing with error or warning.<br />
2. Run driver updates on the machine from manufacturer website like Dell Command update for Dell machines, and Lenovo solution center for Lenovo like that.<br />
3. Run Hardware Diagnostics and check if any hardware failure.<br />
4. Run Av scans and clear threats.
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did you install or change any hardware or software recently ?<br />
if yes - try rolling back to the previous state
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Gopi Raju - have done all that prior to posting here. &nbsp; Would a Win 7 repair from Dell install dvd repair/replace this sys file?<br />
<br />
Nobus - no hardware added to this machine since build at Dell until i tried another nic Monday to see if the ndis.sys would update with new hardware. &nbsp;made no difference and i rolled back to original intel onboard nic.
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<i>Would a Win 7 repair from Dell install dvd repair/replace this sys file?</i> &nbsp; &lt;-- If this is a legitimate file for your system, Repair Install would replace it, yes.
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Pls Run the Full Dell Hardware Diagnostics from the Dell website support.dell.com<br />
If it is still failing try re-creating the outlook profile and user profile.<br />
Windows repair you can perform as final fix if none of the above fix the issue.<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/11_w44/1202813/Capture.JPG" target="_blank" title="Capture.JPG (58 KB)"><img alt="Capture.JPG" class="file-block lazyload" style="max-width: 783px;" data-src="https://filedb.experts-exchange.com/incoming/2017/11_w44/1202813/Capture.JPG" /></a>
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This can happen because of hardware problem (RAM). try to replace RAM Modules and retest.<br />
(overclocking, incorrect voltages, incorrect BIOS settings, memory failure)<br />
it can also happen because of 3rd party (non Microsoft ) drivers that overwrite their allocated memory space and corrupt the other drivers data in memory.<br />
<br />
start command prompt as admin, then run the command and post the result.<br />
SFC /SCANNOW
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ok. &nbsp;thx. &nbsp;i'll log on after hours and give these a shot.
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i also asked about software changes - how about it?
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Nobus - sorry, didn't catch software question. &nbsp;that i can't answer. &nbsp;this workstation is used for extensive graphics label design and printing for a venison processing plant that produces a varity of processed meat products. &nbsp;they produce thier own labels and this machine designs/modifies them and then sends them to print. &nbsp;they have bar code creator/integrator, adobe illustrator, all the MS pub/layout software etc that runs constantly. &nbsp;it all runs under win 7 pro and has uneventfully for about 18 mo on this machine. &nbsp;this bsod began about 3 wks ago out of the blue(per office mgr, daughter of owner) and only in outlook. &nbsp;i maintain thier domain network and hardware integration. &nbsp;apps are not my strength, but i do need to get this bsod resolved, without need of a clean install if at all possibe.
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i take it there are restrictions regarding user install of softwares?<br />
if so, the problem can come from os or software updates
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The only restriction for app installation on this workstation is Malwarebytes and Vipre Enterprise antivirus/antimalware/rans<wbr />omeware scan for bad guys before installation. &nbsp;it's pretty lax
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i intend to spend much of tomorrow afternoon on site with all these suggestions in hand. &nbsp;thank you.
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You are very welcome and I was happy to help.
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<div class="content wysiwyg-content">
I have a client that is getting the bsod anytime they try to download email in Office 365. &nbsp;it's bombing out with a ndis.sys indicator. &nbsp;I've updated firmware. &nbsp;all win 7 updates current. &nbsp; i've updated nic drivers. &nbsp;i've changed nics, i've reloaded office 365 from scratch. &nbsp;i've rolled the nic drives back. &nbsp;ive had win 7 ck for corrupt files. &nbsp;i've sone system restore to before this began occuring. &nbsp;This is a Dell 7000 series workstation, very generic, &nbsp;8g win 7 pro. &nbsp;it is on a simple domain. &nbsp;the ONLY app that bombs is Outlook. &nbsp;the rest of the office apps are fine, it connects to the domain fine, no errors, it stays on the internet all day with a fast connection. &nbsp;Only outlook issue. &nbsp;Help
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I have a client that is getting the bsod anytime they try to download email in Office 365.  it's bombing out with a ndis.sys indicator.  I've updated firmware.  all win 7 updates current.   i've updated nic drivers.  i've changed nics, i've reloaded office 365 from scratch.  i've rolled the nic drives back.  ive had win 7 ck for corrupt files.  i've sone system restore to before this began occuring.  This is a Dell 7000 series workstation, very generic,  8g win 7 pro.  it is on a simple domain.  the ONLY app that bombs is Outlook.  the rest of the office apps are fine, it connects to the domain fine, no errors, it stays on the internet all day with a fast connection.  Only outlook issue.  Help

BSOD Outlook 365

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.