<div>
Did you try this troubleshooter from Microsoft Support ?<br />
<a href="https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message" rel="ugc">https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message</a>
</div>


<div>
@Ramin<br />
&quot;Try to create a new user account (Microsoft account) and check if it helps.&quot; --&gt; This computer will be set up for domain user. how does creating a new user account (Microsoft account) help the situation here?<br />
<br />
Since this is a remote PC, I can't start in Safe Mode. However I wonder if it is an option to start in &quot;Safe mode with Networking&quot; ...? Maybe I can still remote in?<br />
<br />
&quot;Windows 10 Media Creation Tool ...&quot; --&gt; This I can do. I will report back.
</div>


<div>
Maybe the access rights for the user folder are incorrect. Please quote the output of the command<br />

<pre><code class="code-1 nolinks" id="code-20-42351136-1"><span>icacls c:\users</span>
</code></pre>
It should be<br />

<pre><code class="code-1 nolinks" id="code-20-42351136-2"><span>c:\Users NT AUTHORITY\SYSTEM:(OI)(CI)(F)</span>
<span>         BUILTIN\Administrators:(OI)(CI)(F)</span>
<span>         BUILTIN\Users:(RX)</span>
<span>         BUILTIN\Users:(OI)(CI)(IO)(GR,GE)</span>
<span>         Everyone:(RX)</span>
<span>         Everyone:(OI)(CI)(IO)(GR,GE)</span>
</code></pre>
</div>


<div>
@McKnife<br />
C:\Users\admin&gt;icacls c:\users<br />
c:\users NT AUTHORITY\SYSTEM:(OI)(CI)(<wbr />F)<br />
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;BUILTIN\Administrators:(OI<wbr />)(CI)(F)<br />
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;BUILTIN\Users:(RX)<br />
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;BUILTIN\Users:(OI)(CI)(IO)<wbr />(GR,GE)<br />
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Everyone:(RX)<br />
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Everyone:(OI)(CI)(IO)(GR,G<wbr />E)<br />
<br />
Successfully processed 1 files; Failed processing 0 files
</div>


<div>
...in other words: the same as on a healthy system. Ok, so that's not it.<br />
Create a new user and make him admin and retry, please.
</div>


<div>
@McKnife<br />
&quot;Create a new user and make him admin and retry&quot; &nbsp;--&gt; I have done this already, but the same error message.
</div>


<div>
Ok, now turn off UAC, reboot and retry -&gt;as that other admin
</div>


<div>
@McKnife,<br />
&quot;now turn off UAC, reboot and retry -&gt;as that other admin&quot; --&gt; I am running Windows 10 upgrade - suggestion by @Ramin. Let me wait until that process is finished.
</div>


<div>
The default user profile has been corrupted and you need a clean install of win 10 as there is no fix and it is not related to the domain network.<br />
<br />
You are not alone as you are the second case I encountered, both were happened after a win 10 upgrade.
</div>


<div>
“The default user profile has been corrupted“ —&gt; That makes sense because every new account that I created failed to login. If the default account is corrupted, then the corruted profile is copied to new account profile.
</div>


<div>
Correct. I have seen the same symptom on a server also.<br />
<br />
Anyway, it will be very time consuming to do troubleshoot even for experts. A clean install will fix it.
</div>


<div>
@Ramin<br />
&quot;Go to the Windows 10 Media Creation Tool from this link: <a href="https://www.microsoft.com/en-us/software-download/windows10" rel="ugc">https://www.microsoft.com/en-us/software-download/windows10</a>&quot;&nbsp;--&gt; This solved the problem. Thank you.
</div>


<div>
You're welcome and I was happy to help.
</div>


<div>
<div class="content wysiwyg-content">
<a href="https://filedb.experts-exchange.com/incoming/2017/11_w44/1202495/Login-Failure.PNG" target="_blank" title="Login Failure (24 KB)"><img alt="Login Failure" class="file-block lazyload" style="max-width: 365px;" data-src="https://filedb.experts-exchange.com/incoming/2017/11_w44/1202495/Login-Failure.PNG" /></a>Hi,<br />
&nbsp;I successfully upgraded Windows 7 Pro computer to Windows 10 Pro recently. I jointed this computer to domain and added a domain user account. When I tried to log in as domain user, I got this error.<br />
&nbsp;So I thought it was domain related. but it was not the case.<br />
&nbsp;I dis-joined the computer from the domain, opened Computer Management and added a local account with administrator. When I tried to log in as a new local user, I got the same error message.<br />
&nbsp;In Services.msc, I see &quot;User Profile Service&quot; running and set to start &quot;Automatically&quot;.<br />
&nbsp;I can login to this computer using local administrator without a problem.<br />
&nbsp;When I checked c:\users folder, I do not see any new user profile folder that I added, but failed to login.<br />
<br />
&nbsp;Fyi, since this computer is in the remote site at this point, I can't start in safe mode.<br />
<br />
Can you help?
</div>
</div>


Login-Failure.PNG


Hi,
 I successfully upgraded Windows 7 Pro computer to Windows 10 Pro recently. I jointed this computer to domain and added a domain user account. When I tried to log in as domain user, I got this error.
 So I thought it was domain related. but it was not the case.
 I dis-joined the computer from the domain, opened Computer Management and added a local account with administrator. When I tried to log in as a new local user, I got the same error message.
 In Services.msc, I see "User Profile Service" running and set to start "Automatically".
 I can login to this computer using local administrator without a problem.
 When I checked c:\users folder, I do not see any new user profile folder that I added, but failed to login.

 Fyi, since this computer is in the remote site at this point, I can't start in safe mode.

Can you help?

The User Profile Service service failed the sign-in.

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

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