troubleshooting Question

The User Profile Service service failed the sign-in.

Avatar of sglee
sglee asked on
Windows 10Windows OSWindows 7
14 Comments1 Solution812 ViewsLast Modified:
Login FailureHi,
 I successfully upgraded Windows 7 Pro computer to Windows 10 Pro recently. I jointed this computer to domain and added a domain user account. When I tried to log in as domain user, I got this error.
 So I thought it was domain related. but it was not the case.
 I dis-joined the computer from the domain, opened Computer Management and added a local account with administrator. When I tried to log in as a new local user, I got the same error message.
 In Services.msc, I see "User Profile Service" running and set to start "Automatically".
 I can login to this computer using local administrator without a problem.
 When I checked c:\users folder, I do not see any new user profile folder that I added, but failed to login.

 Fyi, since this computer is in the remote site at this point, I can't start in safe mode.

Can you help?
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