asked on Delivery has failed to these recipients or groups:
I keep getting these Undeliverable: emails.
1. The think is the emails are being undelivered to my email address.
2. The email that's said to be undelivered was also delivered to my email address without issues.
Diagnostic information for administrators:
Generating server: MAIL.domain.local
Receiving server: MAIL.domain.local
Total retry attempts: 192
user@domain.com
11/1/2017 4:02:51 AM - Server at MAIL.domain.local returned '550 5.4.300 Message expired'
Original message headers:
Resent-From: <user@domain.com>
Received: from MAIL.domain.local (192.168.94.102) by MAIL.domain.local
(192.168.94.102) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_
Oct 2017 00:10:47 -0400
Received: from gears217-15.expediamail.co
(192.168.94.102) with Microsoft SMTP Server id 15.1.1034.26 via Frontend
Transport; Mon, 30 Oct 2017 00:10:46 -0400
Date: Mon, 30 Oct 2017 00:10:13 -0400
From: Expedia.com <Expedia@expediamail.com>
Reply-To: <Expedia@expediamail.com>
To: <user@domain.com>
Message-ID: <1329376759.235612790.1509
Subject: Review your recent stay at The Parc Hotel
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_Part_23561
X-WatchGuard-Spam-ID: str=0001.0A020206.59F6A627
X-WatchGuard-Spam-Score: 0, clean; 0, virus threat unknown
X-WatchGuard-Mail-Client-I
X-WatchGuard-Mail-From: 382642165000000014202-c173
Return-Path: 382642165000000014202-c173
1. The think is the emails are being undelivered to my email address.
2. The email that's said to be undelivered was also delivered to my email address without issues.
Diagnostic information for administrators:
Generating server: MAIL.domain.local
Receiving server: MAIL.domain.local
Total retry attempts: 192
user@domain.com
11/1/2017 4:02:51 AM - Server at MAIL.domain.local returned '550 5.4.300 Message expired'
Original message headers:
Resent-From: <user@domain.com>
Received: from MAIL.domain.local (192.168.94.102) by MAIL.domain.local
(192.168.94.102) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_
Oct 2017 00:10:47 -0400
Received: from gears217-15.expediamail.co
(192.168.94.102) with Microsoft SMTP Server id 15.1.1034.26 via Frontend
Transport; Mon, 30 Oct 2017 00:10:46 -0400
Date: Mon, 30 Oct 2017 00:10:13 -0400
From: Expedia.com <Expedia@expediamail.com>
Reply-To: <Expedia@expediamail.com>
To: <user@domain.com>
Message-ID: <1329376759.235612790.1509
Subject: Review your recent stay at The Parc Hotel
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_Part_23561
X-WatchGuard-Spam-ID: str=0001.0A020206.59F6A627
X-WatchGuard-Spam-Score: 0, clean; 0, virus threat unknown
X-WatchGuard-Mail-Client-I
X-WatchGuard-Mail-From: 382642165000000014202-c173
Return-Path: 382642165000000014202-c173
ExchangeOutlook
Last Comment
sf1elds
So to be clear, you always get these Undeliverable message for ALL your emals? And you get ALL those original emails a few hours before already in your mailbox?
ASKER
It does not happen for all the emails.
For those that do happen, you receive the original email already a few hours before the undeliverable message?
ASKER
Correct
Can you check your email queue and tell me what you see there?
Go to exchange toolbox> queue viewer on windows
ASKER
If you have configured any smarthost and firewall then please make sure that these appliances are configured properly.
Sorry for the delay, did you got it fixed. I've been quite busy.
ASKER
Not yet. I started a new tread because it got worst. Other users having the issue as well.
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
Hemil Aquino: Can you explain further?
Go to ECP/ server, name of the server double click, dns and change the binding.
ASKER
FYI
nslookup.png
nslookup.png
ASKER
DNS lookups
ASKER
Yes, change the internal and external with what I've mentioned above. IP address of your dns server for your internal.
Public dns server for your external.
Don't use all the interfaces.
Public dns server for your external.
Don't use all the interfaces.
Any luck?
ASKER
Will check now. Was out of office.
ASKER
Well I just sent an email to two address I had problems with. I don't see an NDR in my inbox. I asked them to reply if they see my email.
No replies yet.
No replies yet.
Try using an outside account, like gmail, yahoo etc..
And test it. So how it goes.!
And test it. So how it goes.!
ASKER
That's the thing. I didn't have an issue sending to my external addresses.
How does your MX records looks like?
It's your ip address clean?
Are you using static or dynamic ip address?
It's your ip address clean?
Are you using static or dynamic ip address?
ASKER
IP address is clean
Static
Tried sending to a hotmail account and that worked.
Tried sending to a outlook account and that did not work.
It was not received.
Static
Tried sending to a hotmail account and that worked.
Tried sending to a outlook account and that did not work.
It was not received.
when you say Outlook account you mean office365.com? outlook online account?
Do you have any email in your draft?
Can you check the queue and see what's in there?
Did you receive any bounce back?
Do you have any email in your draft?
Can you check the queue and see what's in there?
Did you receive any bounce back?
ASKER
user@outlook.com
No email in draft
nothing unusual in queue
No bounce back
No email in draft
nothing unusual in queue
No bounce back
Did you tell the person to look into his spam emails?
sometimes email goes to spam folders.. if you haven't gotten any bounce back it means everything went well with the other end.
sometimes email goes to spam folders.. if you haven't gotten any bounce back it means everything went well with the other end.
ASKER
Not in spam for one user.
The other user unavailable at this moment.
The other user unavailable at this moment.
Do you know if the person unintentionally placed your email as Spam and the email got blocked? I seen t his happen couple of days ago and I was going nut looking everywhere.
ASKER
Well I don't know that.
ASKER
Will have them check
Those are question you need to ask in order for you to determine what's going on with the recipient.
Now, try this, create an outlook account and test yourself, that way you can determine whether is true or not.
Now, try this, create an outlook account and test yourself, that way you can determine whether is true or not.
ASKER
Ok will do that now.