Sage 50 will not install on Win 7 PC

furuno
furuno used Ask the Experts™
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I have downloaded the Sage 50 setup file from the Sage website.

However, each time I try to run the setup file, I get asked which program I want to run it with. The dialog box comes up options like Word, Powerpoint, Media Player etc.

Other .exe applications seem to run fine.

I've also run various .exe extension fixes and registry fixes but nothing seems to work?
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ITSysTechSenior Systems Administrator

Commented:
Is it a x64 bit version your trying to install on a 32 bit version of windows? Could you please post your computer Operating System and if it is x86 or x64?

Author

Commented:
The system is 64-bit and but the software is 32-bit but Sage 50 officially supports being run on 64-bit systems.
ITSysTechSenior Systems Administrator

Commented:
So when you downloaded the program and it unzipped it to c:\sage\ . Are you running the setup.exe from there? If so could you right click the c:\sage\setup.exe and chose run as administrator?  Please report back.
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Author

Commented:
ok, I have just tested this file again on a Win 10 system.

SAME MESSAGE. "How do you want to open this file?". And again options for Word, Excel, iTunes, Notepad, Paint pop up.

I have double checked File Description of installer. It is listed as: Sage Package Installer

File downloaded from same location. And said file installed perfectly on another Win 10 system last week.
Senior Systems Administrator
Commented:
If other .exe files work then it sounds like the registry is working properly. Could you return to the website again and re-download the file? It sounds as though the file is corrupted. Because you tried it on another computer and it gives you the same message. I have seen this before were a website has issues and the downloaded file is corrupt.

Author

Commented:
ok I will try a re-download
ITSysTechSenior Systems Administrator

Commented:
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