troubleshooting Question

Ransomware virus

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Pro SuiteFlag for Belgium asked on
SecurityRansomware
36 Comments9 Solutions373 ViewsLast Modified:
One of our clients has a ransomware vires, in every folder there is a text document with the following info:

All your files have been encrypted. If you want to restore them, write us to the e-mail writefordecrypt@openmailbox.org
013CCCAC1509577167

I am guessing all is lost when there is no backup?
ASKER CERTIFIED SOLUTION
Alan
Consultant

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