Office 365 & MDM

Ibrahim Benna
Ibrahim Benna used Ask the Experts™
on
Strange one here - My clients are running Exchange online and have recently configured MDM for their mobile devices so that users need to be enrolled to access corporate data from their phones (emails, OneDrive and so on). They created a security group and have restricted access through this group - anyone wants to enroll is added to the group. Some of the users who are using personal devices decided not to enroll so they are not in the group and do not have access to emails on their phones.

However, one user who has not enrolled is still receiving emails on his phone. We have checked the group membership multiple times and the user is definitely not enrolled - company portal needs to be installed on the phone but he does not have it. Any ideas why this may be happening? it is an older Android phone that the user has.
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Aaron TomoskyDirector of Solutions Consulting

Commented:
Is he getting mail via IMAP or exchange?

Author

Commented:
through Exchange - which makes it more confusing!
Aaron TomoskyDirector of Solutions Consulting

Commented:
The only time I've seen this is if imap is still enabled, out of ideas for the moment
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Author

Commented:
So here is something interesting - i was checking the mobile device access in Exchange control panel and noticed that it is set to allow access

11-6-2017-SNAG-0002.jpg
Even with MDM configured to allow access to O365 services to only users in a selected security group, do i need to set this to block\quarantine?
Director of Solutions Consulting
Commented:
Yep, I understand this to be block in your scenario.

Author

Commented:
That did it - thanks

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