HP PC and Screen acting up .... Screen saying no video or something but power off/on PC and video is back ...

feck1
feck1 used Ask the Experts™
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6th month old win 10 HP and monitor

Spoke to user briefly.

Powered off at switch - On boot to windows PC is sluggish, but perhaps a few power ons/offs did that and windows is in shock ...  

Ive changed power settings to high performance and asked user not to use the PC for a while

It may be the PC and it may be the monitor
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Author

Commented:
Its not the screen / swapped with a known good

So its the PC not waking on Sleep - I changed settings to 1 min sleep and wont wake.
Top Expert 2013

Commented:
can you do a system restore to a date before it started happening?

Author

Commented:
Hi,

HP came out and changed the mother board and power supply and the problem remains the same

So it's likely a win 10 issue /  software issue

When you boot to safe mode it's not possible to tell the PC to sleep - there isn't an option

So the work around is to tell the PC not to sleep ...
as I just don't know what to do next to cute this ...
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Top Expert 2013

Commented:
again:  can you do a system restore to a date before it started happening?

Author

Commented:
Hi Nobus

If I do that and it works, will a windows update not make it do it again ?

Is there any point ?

Interested in your opinion
Top Expert 2013

Commented:
it may, but then at least you know the cause, and can disable it

Author

Commented:
Should I try this ?

Dev manager - Right click video driver - update

Is it worth a shot ?

Yes or No ?

You advice is Y or N ?

Answer quickly pls !
Top Expert 2013
Commented:
it certainly won't hurt - you can also run sfc or dism :
http://www.tenforums.com/tutorials/7808-dism-repair-windows-10-image.html                               DISM
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html       REPAIR

and are you sure the disk drive is ok?  run the diags to check !

Author

Commented:
Dev manager - Right click video driver - update

That worked
Top Expert 2013

Commented:
tx for feedback !

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