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feck1
asked on
11/2/2017
HP PC and Screen acting up .... Screen saying no video or something but power off/on PC and video is back ...
6th month old win 10 HP and monitor
Spoke to user briefly.
Powered off at switch - On boot to windows PC is sluggish, but perhaps a few power ons/offs did that and windows is in shock ...
Ive changed power settings to high performance and asked user not to use the PC for a while
It may be the PC and it may be the monitor
* Monitoring tool
PC
Hardware
10
1
Last Comment
nobus
8/22/2022 - Mon
feck1
11/2/2017
ASKER
Its not the screen / swapped with a known good
So its the PC not waking on Sleep - I changed settings to 1 min sleep and wont wake.
nobus
11/3/2017
can you do a system restore to a date before it started happening?
feck1
11/6/2017
ASKER
Hi,
HP came out and changed the mother board and power supply and the problem remains the same
So it's likely a win 10 issue / software issue
When you boot to safe mode it's not possible to tell the PC to sleep - there isn't an option
So the work around is to tell the PC not to sleep ...
as I just don't know what to do next to cute this ...
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
nobus
11/6/2017
again: can you do a system restore to a date before it started happening?
feck1
11/7/2017
ASKER
Hi Nobus
If I do that and it works, will a windows update not make it do it again ?
Is there any point ?
Interested in your opinion
nobus
11/7/2017
it may, but then at least you know the cause, and can disable it
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feck1
11/21/2017
ASKER
Should I try this ?
Dev manager - Right click video driver - update
Is it worth a shot ?
Yes or No ?
You advice is Y or N ?
Answer quickly pls !
ASKER CERTIFIED SOLUTION
nobus
11/21/2017
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feck1
1/8/2018
ASKER
Dev manager - Right click video driver - update
That worked
nobus
1/8/2018
tx for feedback !
Your help has saved me hundreds of hours of internet surfing.
fblack61
So its the PC not waking on Sleep - I changed settings to 1 min sleep and wont wake.