I have a client who emails statements from QuickBooks 2016 for Mac. They are setup to send the statements to Outlook for Mac. When the statements complete merging, they all have a Null character in the BCC field which stops them from automatically sending (at minimum they merge about 25 but usually sends about 100+ at one time. I am attaching a picture of what email looks like
This issue started to happen after upgrading MS Office for Mac 2011 to MS Office for Mac 365.
>Uninstalling QuickBooks. rebooting, then re-installing QuickBooks
>We tried with the sample file and was successful
>We ran the Repair/Verify utilities
*I can't remember why but we have to send the statements through Outlook so setting up email in QuickBooks isn't an option
The Mac is running OSX 10.12