troubleshooting Question

Windows 10 Laptop crash

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Rob4077Flag for Australia asked on
Windows 10
6 Comments2 Solutions77 ViewsLast Modified:
After working well for many months my Lenovo E320 laptop fitted with a Kingston SSD has crashed.

Because of past problems the SSD was partitioned with one partition set aside for Windows.

I have tried downloading the USB option using the Media Creation Tool but I kept getting an error after progressing a few percent through the install. I did a search on Google and it suggested downloading the ISO version instead, and putting that on a USB. I tried that too but that's not even registering. When I select the USB CD option on the recovery screen the machine just loops back as if there's nothing on the USB. Am I supposed to have something other than just the ISO file on the USB to make that option work?
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