We help IT Professionals succeed at work.
Get Started

Windows 10 Laptop crash

Rob4077
Rob4077 asked
on
74 Views
Last Modified: 2017-11-02
After working well for many months my Lenovo E320 laptop fitted with a Kingston SSD has crashed.

Because of past problems the SSD was partitioned with one partition set aside for Windows.

I have tried downloading the USB option using the Media Creation Tool but I kept getting an error after progressing a few percent through the install. I did a search on Google and it suggested downloading the ISO version instead, and putting that on a USB. I tried that too but that's not even registering. When I select the USB CD option on the recovery screen the machine just loops back as if there's nothing on the USB. Am I supposed to have something other than just the ISO file on the USB to make that option work?
Comment
Watch Question
Technical Advisor
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 2 Answers and 6 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE