troubleshooting Question

Canon IPF605 printhead error

Avatar of Keith Faiers
Keith Faiers asked on
Printers and Scanners
3 Comments1 Solution893 ViewsLast Modified:
Hi
I have the following printer
Canon Imageprograf IPF605
Serial no. AALX9254
Firmware 1.07

The printer had the error code E161-403E so I purchased a new printhead and fitted as per canon instructions. Immediately after fitting the displayed instruction says to close top cover, this I do but then presents another error message saying’ Please open top cover and replace printhead’
Obviously this is extremely frustrating as I have just fitted a brand new canon printhead, can you help asap please?
ASKER CERTIFIED SOLUTION
Dr. KlahnPrincipal Software Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros