troubleshooting Question

OneDrive for Business / Windows 10 Version 10.0.16299

Avatar of Massimo Scola
Massimo ScolaFlag for Switzerland asked on
Windows 10OneDriveWindows OS
4 Comments1 Solution247 ViewsLast Modified:
One of our users is having difficulties making OneDrive for Business work.
He is using version 10.0.16299 and he is not on the Insider Preview, he said.

When he opens the OneDrive folder, nothing happens. There are no error messages.
He seems to have already reset OneDrive by following an advice I gave him.

Before I ask him to workspace/reset his machine, I would like to gather some feedback here.
Has anyone had the same issue with OneDrive before with the same version of Windows?
Senior Project Manager-Technical

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