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Have you subscribed for Adobe Acrobat Cloud?<br />
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Adobe Send and Track is not a free service.
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Have you subscribed for Adobe Acrobat Cloud?

Adobe Send and Track is not a free service.

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Do you mean &quot;Adobe Document Cloud&quot;? &nbsp; There are so many Adobe programs. &nbsp; I have Adobe Acrobat DC. &nbsp; Not sure if this includes Adobe Document Cloud. &nbsp; Adobe Send And Track has worked in the past with my current configuration.
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Do you mean "Adobe Document Cloud"?   There are so many Adobe programs.   I have Adobe Acrobat DC.   Not sure if this includes Adobe Document Cloud.   Adobe Send And Track has worked in the past with my current configuration.

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It is not about your configuration.<br />
<br />
The adobe account you have signed in does not have a valid subscription for using the service.<br />
<br />
Have you paid US$19.9 annual subscription fee to Adobe to use the service?
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It is not about your configuration.

The adobe account you have signed in does not have a valid subscription for using the service.

Have you paid US$19.9 annual subscription fee to Adobe to use the service?

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Not that I recall. &nbsp; I will do this and see if it makes any difference.
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Not that I recall.   I will do this and see if it makes any difference.

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Thank you. &nbsp; I checked my subscription and downloaded the latest version of Acrobat DC. &nbsp; Now it works.
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Thank you.   I checked my subscription and downloaded the latest version of Acrobat DC.   Now it works.

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I use Adobe Send and Track in Outlook to send a link for the recipient of an email message to download a file that is too big for most email systems. &nbsp; When I choose Adobe Send and Track then click the file I want to send, I get a message that I need to sign in to Adobe. &nbsp; Even when I have already signed in, it still gives this error message.
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I use Adobe Send and Track in Outlook to send a link for the recipient of an email message to download a file that is too big for most email systems.   When I choose Adobe Send and Track then click the file I want to send, I get a message that I need to sign in to Adobe.   Even when I have already signed in, it still gives this error message.

Why does Acrobat not stay signed in?

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Adobe Acrobat is a family of application software and Web services developed by Adobe Systems to view, create, manipulate, print and manage files in Portable Document Format (PDF). The family comprises Acrobat Reader (formerly Adobe Reader), Acrobat (formerly Acrobat Exchange) and Acrobat.com. The commercial proprietary Acrobat, available for Microsoft Windows and OS X only, can also create, edit, convert, digitally sign, encrypt, export and publish PDF files.