What do you use for System Cleanups? Continuing Educations?

Hi guys,

I own a computer consultant business & I go into homes & small business & do services on all kinds of things.  Google is a great tool for answers & of course EE.

My questions are, what do you do for continuing education?  

What softwares & tools do you guys use for:
Virus removal?
AntiVirus?
Ransomeware protection?
Cleanup of Systems?

I really just want to compare what tools I am using to most current softwares to make sure I am not missing things on cleanup...

Thanks for any input!  I appreciate it!
etronics6Asked:
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JohnBusiness Consultant (Owner)Commented:
1. Windows 8 and below: Symantec Endpoint Protection. Windows 10 V1709: Windows Defender. Follow by Malwarebytes if need be.
2. As per 1 above
3. Top notch Spam Filter - the only real protection.
4. Disk Cleanup (Admin tools). - Forget registry cleaners. They normally do more harm than good.
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
> continuing education
I think that depends on what vertical.  I am mostly in web/data development and marketing and learn by answering questions.  I used to like Google+ communities to keep me up to date but like Linkedin, it became too spammy.  Facebook ads believe it or not have become useful. I also use google news feeds. The best source has been youtube.

>AntiVirus and Virus removal?
I'm with John, for small businesses, either Windows defender or Malwarebytes. When somebody tells me their computer is running slow the first thing I do is to run the windows antimaleware removal tool.  Next run windows update followed by going to msconfig and start up to see if there is any bloatware running.  Remove browser add ons.
James MillerCommented:
For continuing education I try and read as much as possible, online and offline.  Keeping up with Google news is great.  Also sites like wwReddit sysadmin subreddit and Microsoft Virtual Academy are good sources for increasing your knowledge.

1. For virus cleanup a great wee tool I've been using for a while is Tron.  It automates scanning and cleaning the machine and patching the machine and I've found it to save a lot of time.  If that doesn't sort the issue then I would normally try a manual run of Malwarebytes, McAfee Stinger, Norton power eraser, Microsoft Malicious software removal tool and a manual look at startup processes using msconfig and hijackthis and see if I can identify anything suspicious.

2. For AV I usually use Windows Defender, if its up to date and patched its usually good enough and MS are quick to get out definitions.

3. Offline backups are the best protection as well as making sure OS, AV and application patches (especially Java, Flash, Adobe Reader,  are applied quickly to prevent the initial infection or exploit.  As mentioned before a good spam filter is also a must.  Also if in a domain or networked environment make sure the principle of least privilege (limiting user access to the minimal level) is practiced to limit the reach of any ransomware/virus.

4. Stay right away from registry cleaners they can cause a lot of problems.  Tron is good for a general cleanup of temp files etc.
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btanExec ConsultantCommented:
1. Continuous learning through training in SANS or online webinars, internal eCourseware developed to understand nuance of policy and standards as well as minimal certification for specialist in area of security, audit and risk management.

2. Host intrusion prevention such as Symantec Endpoint. Removal tools such as norton eraser, microsoft software removal tool
3. Same HIPS. Microsoft scanner. Pocket of Mcafee and Malwarebytes antimalware..
4. Same HIPS. And hardening to enable application whitelisting using applocker SecureagePlus, and trying out other like cryptotrap type software.
5. Disk cleanup. Still has pocket of CCleaner and secure eraser like bcwipe. Most of time is refurnished or formatted..
etronics6Author Commented:
Thanks guys so much... a lot of good info in here!  

I think 2 of u said a good spam filter, do u guys have a good spam filter u would recommend?
JohnBusiness Consultant (Owner)Commented:
You could use a Barracuda Spam Filter. I use Mail.com and there are others. Our clients use Hostel Exchange and good hosts usually have good spam filters
btanExec ConsultantCommented:
Exchange has some anti spam but good to have another that does the checks too. One candidate that we look into is brightmail from symantec. Was looking at SpamAssassin separately with plugin for outlook.
Also exploring exchange online. However, password protected attachment still not scan hence endpoiny is still the last line of check as defence.
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Note:  Some of the points below have been noted in previous comments.

I run AdwCleaner  https://www.malwarebytes.com/adwcleaner/ first.  If you've got unwanted PUPs this will take care of many of them.

Then follow up with Malwarebytes as recommended by others above.  You could run Malwarebytes to do it all instead of Adwcleaner but I prefer this method.  If there's a virus leave Malwarebytes to deal with just that.

CCleaner  https://www.piriform.com/ccleaner to clean up unwanted files on the machine.  If the machine has never been touched there will be Gigabytes freed up by this.  Note:  No need to use the registry cleaner that is part of CCleaner.

SpeedyFox  https://www.crystalidea.com/speedyfox to tidy up Chrome, Skype, Firefox, Thunderbird.  For Thunderbird I recommend cleaning up the Trash first before using SpeedyFox.

For an anti-virus use Windows Defender if the users are generally cautious-type users (email, banking, safe sites).  For more adventurous users get one of the commercial-type anti-virus packages.

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