Zyxel WAC6502d not connecting to NCX2500

Hi

My client noticed the absence of the usual Wifi SSID in one area of his hotel and asked me to investigate

Apparently the local AP, a Zyxel WAC6502d, is now back to advertising it's default SSID : ZYXEL

From what I gather it was initially setup in AC Discovery mode and the NCX2500 provided it with its running parameters

So I disconnected it and connected my notebook directly to it (using a PoE injector of course)

It didn't provide me with an IP address; strange, I thought that the majority of APs functioned by default in stand alone mode

The manual indicated that by default its IP address is 192.168.1.2 therefore I configured my notebook's LAN interface accordingly
No joy, I can't ping the AP

I checked to see if the ZYXEL SSID was still being advertised and what do you know ? No ZYXEL SSID anymore.

I'm sure that there is a reasonable explanation for this situation

Anyone out there care to share their know how please ?

thanks
yann
Yann ShukorOwnerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

masnrockCommented:
You have to use the reset button to get it back to default settings to switch it back to standalone mode. So you'll need to start there.

Once you get that part done, I'd recommend making sure that the firmware is totally up to date. Hopefully it is a malfunction that would be corrected in such a simple manner. Of course, once that is all done, you'll need to set back to Discovery mode.
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Yann ShukorOwnerAuthor Commented:
Thanks Masnrock, your suggested approach worked perfectly
0
Yann ShukorOwnerAuthor Commented:
Question : Three APs  that I had to reset were assigned a different IP address, is there anyway that I can change this address back to what it initially was ? Is there a DHCP reservation option in Object/Address ?
0
masnrockCommented:
Based on your question, I'm assuming the controller is acting as the DHCP server. Based on the manual I'm reading, I believe you have to use "Enable IP/MAC binding" to accomplish it.
1
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Wireless Networking

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.