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troubleshooting Question
Trouble installing/activating Microsoft Office Professional 2010 after uninstalling Microsoft Office Professional Plus 2010
asked on
i Experts,
I am running Windows Server 2012 R2.
I had installed Office 2010 Professional Plus, but the Product Key I had would not work.
So I uninstalled it.
There is no mention of it in Programs and Features.
I purchased a retail copy of Microsoft Office Professional 2010 (not the Plus version)
When I started to run setup.exe (from the Microsoft Office Professional 2010 (not the Plus version) DVD), the dialogs mention the Plus version.
After the setup was complete, I changed the Product Key to the one provided with Microsoft Office Professional 2010 (not the Plus version).
But activation failed, see this screendump:
![Activation Status]()
Where do I go from here?
Regards,
Leigh
I am running Windows Server 2012 R2.
I had installed Office 2010 Professional Plus, but the Product Key I had would not work.
So I uninstalled it.
There is no mention of it in Programs and Features.
I purchased a retail copy of Microsoft Office Professional 2010 (not the Plus version)
When I started to run setup.exe (from the Microsoft Office Professional 2010 (not the Plus version) DVD), the dialogs mention the Plus version.
After the setup was complete, I changed the Product Key to the one provided with Microsoft Office Professional 2010 (not the Plus version).
But activation failed, see this screendump:
Where do I go from here?
Regards,
Leigh
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