troubleshooting Question

CD/DVD Drive Is Not Detected

Avatar of Artur Tymulis
Artur Tymulis asked on
SoftwareWindows OSHardwareLaptops Notebooks
16 Comments2 Solutions184 ViewsLast Modified:
Today i tried to write a movie on dvd disk, but when i inserted disk it showed nothing in "My Computer" as well as in "device manager"(DVD/CD-ROM is missing from Device Manager). Disk rotates, but that's it. I tried to see if problem is held in bios and it seems not (in boot options dvd/cd-rom is first). Disk with software on it (for example Linux OS) is being loaded just fine. Sometimes after windows restart cd/dvd drive is being shown, but not for long (gone after i open cd-rom to put disk in it or simply some time passes). I can't reinstall driver because :
1) i couldn't find it on manufacturer website (i have a disk, but can't check if its there)
2) device manager is not showing me DVD/CD-ROM section at all

I am using windows 7 64-bit

Please help!
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