Link to home
Start Free TrialLog in
Avatar of YZTC
YZTC

asked on

Email Delivery

Is there an easy was to set up email (other than standard received notice) to determine if an email sent has been received. We keep having issues with our emails not received.
Avatar of Jason Crawford
Jason Crawford
Flag of United States of America image

I'm not sure what your messaging environment looks like or your level of access, but generally message tracking logs or SMTP logs would be what you would need in this situation.
If I understand your question, refer to your MTA logs to follow your message.

1) You should see it queued, when sent.

2) Immediately or after some time interval, you'll see a queue run, where your MTA connects to the MX record associated with and address + attempts delivery.

3) At this point you'll either see the external MX accept the message or reject it.

4) The MX may later reject the message for delivery + at this point you'll get a bounce.

If you use a service like MailGun, just lookup the message + you'll see all these steps laid out neatly, for each message sent.
This question needs an answer!
Become an EE member today
7 DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.