troubleshooting Question

Outlook 2016 missing Outlook Address Book tab

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scratcheFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows 10Outlook
5 Comments1 Solution2113 ViewsLast Modified:
I have a client that's got Outlook 2016 running on Windows 10 and uses Office 365/ Exchange.  They have four PC's and shared a Public Folder address book with all four PC's used fine for sometime.  However last week PC1 has lost connection to the shared address book.  

When in Outlook 2016 I click on the folders icon (bottom left-hand corner) and then select the exchange account (Events) to see the shared address book.  I then right click on the shared address book and select add to Favorites.  Then I click on contact/people icon (bottom left-hand corner) and then right click on the shared address book within favorites.  This should then display a dialog box with around five tabs along the top, but I'm only getting three tabs and missing the tab Outlook Address Book.  

The question is how do I get this tab back (Outlook Address Book) so that I can tick the tick box to make it appear within the list of address books?
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