troubleshooting Question

2003 Server infected with Ransomware

Avatar of Chris Kenward
Chris KenwardFlag for United Kingdom of Great Britain and Northern Ireland asked on
RansomwareWindows OSWindows Server 2003Security
20 Comments7 Solutions593 ViewsLast Modified:
Hi there, Folks

I have a Windows 2003 server which we run for a customer. Someone, somehow has managed to get the server infected with the .libbywovas@dr.com.gr3g files ransomware and boy has it made a hash of the server.

I'm looking for help getting the server back to a state where I am able to login. I'm told I can manually remove the ransomware by logging in safe mode. However, logging in in safe mode requires F8 to be sent while in boot stage. I'm finding this impossible because the server is a VPS (VMWare) and it doesn't seem to let me send the F8.

Does anyone know how to get this server cleaned? I would sincerely appreciate the help.

Best wishes
Chris
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