Will 10 restore to 7

This laptop is badged as Windows 7. It now has Windows 10. It won't restore (something like "restore not possible" as the error message) - not to 7 or 10. Is there some sign in any of the files present to show whether a path back to 7 exists? Is there some sign to explain why restoration to 10 fails?

I'm guessing MS doesn't want to facilitate a return to Win 7, but i'm wondering why a 10 restore won't work
LVL 86
CEHJAsked:
Who is Participating?
 
☠ MASQ ☠Commented:
After 30 days the restore to 7 option is removed by Windows 10.  It also disables factory restore partitions on the drive.  Your only route to 7 if the 30 days has expired is using an OEM DVD of Windows 7 and destructively reformatting the hard drive.  A repair of 10 might be possible though, create an updated installation image from https://www.microsoft.com/en-gb/software-download/windows10 and run that to repair your current Win10
0
 
JohnBusiness Consultant (Owner)Commented:
If there is a working windows.old folder it may restore. If over 30 days since the upgrade there is no rollback possible. How long since the machine has been Windows 10?
0
 
CEHJAuthor Commented:
I'm guessing a lot longer than 30 days
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
JohnBusiness Consultant (Owner)Commented:
The no rollback possible at all and you would have to reformat and install Windows 7 fresh.

Is the machine not working properly?  Can you stay at Windows 10?
0
 
CEHJAuthor Commented:
A repair of 10 might be possible though, create an updated installation image from https://www.microsoft.com/en-gb/software-download/windows10 and run that to repair your current Win10
Not looking for a repair. Just complete reinstall. Is that possible with that technique?
0
 
JohnBusiness Consultant (Owner)Commented:
If the computer is working reasonably well, the Windows 10 Repair install will fix problems in Windows 10. Going back to Windows 7 requires format / install Windows 7.

You can also back up and use the Media Creation link to reinstall Windows 10.
0
 
☠ MASQ ☠Commented:
Not looking for a repair. Just complete reinstall. Is that possible with that technique?
Yes, boot from the disk image (make a bootable DVD/USB) instead of launching it within a Windows session and follow the prompts to install a fresh version of 10.  Activation should be automatic as the machine was upgraded from 7 to 10 previously - so don't enter a product key when prompted.
0
 
CEHJAuthor Commented:
Cool. Do i get the added bonus of a crapware-free image? ;)
0
 
JohnBusiness Consultant (Owner)Commented:
You get what Windows 10 provides. You can uninstall anything you do not want. No vendor software - just Windows 10.
0
 
☠ MASQ ☠Commented:
Cool. Do i get the added bonus of a crapware-free image? ;)
Well ... it is Microsoft ...  but no, you don't get bundled AV or manufacturer's utilities :)
0
 
nobusCommented:
maybe it's a good idea to tell us first WHY you want to restore it  -what problem do you have?
a new install won't fix hardware problems
0
 
CEHJAuthor Commented:
Because it's been accessed by criminals

Ah, i see it's obligingly now saved potential malware in windows.old instead of giving me the option to wipe :(
0
 
☠ MASQ ☠Commented:
At the installation stage you will have a format option to kill any pre-existing data/nasties.
0
 
CEHJAuthor Commented:
Nope. Didn't give me that option (to NOT save the existing install)
0
 
JohnBusiness Consultant (Owner)Commented:
When you do an in-place Repair Install, use the Download section (not Upgrade), then it downloads, then it prepares, then it checks for drivers and only after all that, it provides a section on what you want to keep. I have done this numerous times including just yesterday. You may not have waited long enough.

Otherwise, if repair will not work on your machine, back it up and do a fresh install of Windows 10 (I do not suggest going back to Windows 7 if you do not have to).
0
 
nobusCommented:
if you want to be sure it's erased, hook it as second drive, and delete all the partitions  you want deleted
optionally format them too
0
 
CEHJAuthor Commented:
Well it's on the system partition. I think it'll be adequate to simply delete C:\Windows.old
0
 
CEHJAuthor Commented:
Thanks. New clean install done
0
 
JohnBusiness Consultant (Owner)Commented:
There were earlier answers that had the same content (fresh install) as the chosen answer.  I think you should have split the points on this one.
0
 
CEHJAuthor Commented:
I'm assuming you mean one of your answers? Can you let me know which one you have in mind please?
0
 
JohnBusiness Consultant (Owner)Commented:
I think http:#a42356970 answered your question that you could not roll back and had to reinstall. Later I also suggested reinstalling Windows 10 if you wished to do that. Thanks.
0
 
CEHJAuthor Commented:
Thank you
0
 
JohnBusiness Consultant (Owner)Commented:
Thanks much for following up and I do appreciate that.
0
 
CEHJAuthor Commented:
np
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.