How to activate Ms office 2010 after in-place upgrade from Win7 Pro to Win10 Enterprise

Hello Experts,

I'm hoping there is a 'correct' way to complete this in-place upgrade from Win7 Pro to win10 Enterprise as it may be a common scenario.

I have Win7 workstations that have MS Office 2010 installed and am wanting to complete in-place upgrades to Win10 Enterprise and retain the MS office 2010 installations. Sound like a reasonable request ?.

Currently, when I complete the in-place upgrade and open any of the MS Office 2010 products I am prompted to activate MS Office again

My research so far suggests MS Office thinks its on a completely new installation because I am upgrading from a Pro edition to Enterprise edition of Windows.

We activate and maintain Office and Windows licences using a MS KMS server.

Thanks heaps in advance
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
It should work. Windows 7 has proven to be a poor base from which to upgrade and often a Windows 10 Repair install needs to be done afterward. Office 2010 is very old and works in Windows 10 but I would not regard it as great match.

On the other hand, I upgraded a Windows 8.1 machine with Office 2013 in the year 2015 and everything came over just fine. No issues with Office, Outlook or anything else. Nothing had to be re-activated
parshu ram sharmaCommented:
you may directly open chat support on microsoft and login to microsoft account and raise this cincern this work for me
parshu ram sharmaCommented:
chat person will help you to reactivated the office for you even if you had lost office key
Learn Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

johnkanAuthor Commented:
Hello everyone,

These are all activated using in-house KMS server

The O/S seemed to reactivate or remain activated as expected.

Thanks heaps
JohnBusiness Consultant (Owner)Commented:
Sure, That is what I noted earlier. It just may depend on the state of the Windows 7 machines at the start.
johnkanAuthor Commented:
Hello Everyone,

Ah, found the solution to this problem located at the url below. A solution on Experts exchange.

Thanks everyone.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: johnkan (https:#a42358710)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

Experts-Exchange Cleanup Volunteer
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.