We help IT Professionals succeed at work.
Get Started

How to set up emails replied from a shared mail box- The replied emails must land in the sent items of the shared mailbox.

lianne143 asked
Last Modified: 2017-11-14

We use Exchange 2017 and Outlook 2013 and there is a shared mail box called “NEWS” shared between 2 staff and  whenever they reply any email that is on the shared mail box the sent mail goes to their personal inbox sent items.

Is there any way to set up that when they reply any emails from the shared mail box, the replied email is on the shared mailbox sent items.

Any help would be great.
Watch Question
Distinguished Expert 2019
This problem has been solved!
Unlock 3 Answers and 4 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE