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Windows 10 V1709 - Oops! they did it again....

Microsoft is on a roll. Windows 10 has to be approaching the status of "Worst Operating System Ever". Every time they come out with a new version the pain intensifies. It looks like they finally killed of IE 11...

  That in itself isn't a big deal but the software for all OfficeJet Pro 8600 printers is now crashing and won't install. I have a lot of them on a network. It will scan the network properly but when I select one to install it crashes with an "unknown" error.

   I have tried "Run As Administrator" and even tried it logged in as administrator. I have tried it on several 1709 computers and it crashes on all. Any ideas? (short of reverting back to 1703)...
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
It looks like they finally killed of IE 11...  <-- No - Not true. IE 11 works fine on my Windows 10 Pro V1709 machine.

the software for all OfficeJet Pro 8600 printers is now crashing   <-- My HP 8610 is working fine and the software does not crash.

I am not sure the state of your machine prior up upgrading, but consider doing a Repair Install (Media Creation Link) to correct the issues.
Commented:
Even IF you reverted back to 1703 Microsoft has begun aggressively (and without permission) installing the Windows Update Assistant and (secretly) loading custom tasks to run it in off hours to force the latest updates on everyone. It's the same shady practice they used with the big initial push of Windows 10.
LockDown32Owner
Top Expert 2016

Author

Commented:
Both machines we brand new. They were fresh installs of 1709. Not upgrades. IE 11 is very slow and will not download. IE 11 works fine on my 1709 but mine was an upgrade. Have you tried IE 11 on a fresh install?

My 8600 works fine on 1709 too but that was not the question. The problem was installing the 8600 software on these fresh installs of 1709. Have you tried that?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
I do not have new machines with V1709 pre-installed so I cannot emulate that. I have done upgrades and Repair Install and that has worked and IE is running fine on my own and client machines.
Distinguished Expert 2019
Commented:
LD, this is comedy. There are zillions of devices and even more software. Some software at your place crashes. Before, in an older versions, multiple other softwares misbehaved - and you conclude "Worst Operating System Ever" - seriously?

I have introduced many OS' here and all had problems here and there. I can assure you: hardware and software compatibility in win10 as compared to all previous versions back to NT4 is very, very high and nothing to complain about.
There are surely some design decisions in win10 that are not to your or my liking, but "worst OS ever"? That is heavily exaggerated.

I am just commenting because I saw about a dozen win10-threads by you before with a similar attitude - it seems like personal dislike, already beyond reasonable measure. Still this is your choice, please do go on. But I assume this attitude could scare away many potential helpers.
Jackie Man IT Manager
Distinguished Expert 2019
Commented:
I just played with a new notebook for more than 10 hours which cannot update to 1709 but it will prompt for update and fail again. Maybe caused by Nvidia GPU. So, our new notebook is still on 1703.

The notebook is using SSD and we have fibre optic broadband but the update is really very slow. It takes over 2 hours to finish the update to 1703.
Commented:
To be fair, I can understand the frustration. Windows 10 is a different beast to any OS we've had prior. Not necessarily because of the OS itself, but the practices of the company that designed and deployed it. Microsoft left a sour taste in the mouths of many people during their aggressive "free upgrade" period. To that, I've been on Windows 10 since it was available and I feel (personally) it's the best OS they've released. I just don't necessarily agree with their force-feeding deployment tactics. I had Windows Updates disabled on my machine (for the purposes of a development environment) and woke up this morning to the Creators Update and the Windows Update Assistant telling me "Welcome to the new Windows 10". I didn't install that software and surely didn't agree to it being there, yet it was.
LockDown32Owner
Top Expert 2016

Author

Commented:
@McKnife the Fall Creator Update hasn't been out a month yet and look at the posts on it. Then looks at the posts on 1703, 1607 and the original 1511. I too have been introducing new OSs since DOS 2.11 and this is NOT one of Microsoft's better. What has been worse? Millennium and Vista? You are really happy with 10? I guess it is all relative :)
Given M$ track record with patching ,nothing ever surprises me anymore.
They really don't have to care,they are M$.
You have very little alternative out there.
Distinguished Expert 2019
Commented:
i just ran in to a customer where the windows update killed off the wifi printing...on a compatible HP printer, having w10 drivers
Jackie Man IT Manager
Distinguished Expert 2019
Commented:
i just ran in to a customer where the windows update killed off the wifi printing...on a compatible HP printer, having w10 drivers

The update will kill anything which it thinks which is not secured.
Jackie Man IT Manager
Distinguished Expert 2019
Commented:
I just played with a new notebook for more than 10 hours which cannot update to 1709 but it will prompt for update and fail again. Maybe caused by Nvidia GPU. So, our new notebook is still on 1703.

Need to disable Nvidia GPU in Device Manager before you can update to 1709. My task is completed.
Distinguished Expert 2019
Commented:
Jackie " The update will kill anything which it thinks which is not secured. "   that helps a lot
how to cure it?
i'm thinking about a reinstall of the printer software (MFP)
Jackie Man IT Manager
Distinguished Expert 2019
Commented:
As usual, please post a question first or submit a Live request. It is free for you.
Distinguished Expert 2019
Commented:
sorry - i was carried away a bit
Jackie Man IT Manager
Distinguished Expert 2019
Commented:
It is about mid night in Hong Kong now.

Contact me 8 hour later if you still need help.
LockDown32Owner
Top Expert 2016

Author

Commented:
I am going to have to eat a little crow on this one. The problem turned out to be Webroot having issues with 1709. When I disabled Webroot everything ran fine.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Web root conflicts with Windows 10. I don't think you told us about this
LockDown32Owner
Top Expert 2016

Author

Commented:
It conflicts with 1709 only. Anything prior is fine. They finally have a fix. At this point is manual but soon to be auto.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Yes . We are seeing problems with Anti Virus vendors not keeping up with Microsoft. We are not far away from the next big update. The antivirus vendors have become a pain in the butt. Please, in no way was I being critical of you. I would not do that