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error when trying to recover windows 8 to factory restore

I push the button on the side to do a factory reset. I told it to use the default settings. I did change the ram before doing this to more ram. Then hit the button. This is a G51 laptop AMD A8. Windows 8. I got this error internal error 0xE0EF0050 and the restore did not work?

SOLUTION

Jackie Man

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ASKER CERTIFIED SOLUTION

Ramin

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SOLUTION

John

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Dennis Miller

ASKER

1. no I have not removed it because the person who gave me the laptop cannot remember the password. I will remove the new ram just to see if that helps and if not, I will grab the Recovery media from Lenovo.

Dennis Miller

ASKER

well nice to know some days work well. Putting back the original ram worked. Now I can get to Lenovo's website and update all the drivers and add software. One thing I did find out was not to follow anything on utube on how to get into the laptop. It was easy and only 3 screws. I used the button on the side to do a total recovery and wipe the old drive. Works like a charm now. Thanks for all the help.

Dennis Miller

ASKER

Now to give the creditsa.

John

Thanks for the update

Ramin

Thanks,