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DVD Drive Not Responsive

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Last Modified: 2017-11-08
I have an HP desktop with Windows 10.  It has a single DVD drive.  When inserting.a disk it does not register that there is anything in the drive.  I can hear it kidsspin up and the heads move, but nothing happens.  The drive does not appear in My Computer.  It works fine with an external USB drive.  What can I do to make the drive respond?
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Joan LewisBusiness Analyst Finance
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Rodger ReedyProgram Manager

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Experts-Exchange works.  Prompt responses that solved the problem.  Always my go-to resource for help.  Thanks for being there for me.
RaminTechnical Advisor
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You're welcome and I'm glad we could help.