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DVD Drive Not Responsive

I have an HP desktop with Windows 10.  It has a single DVD drive.  When inserting.a disk it does not register that there is anything in the drive.  I can hear it kidsspin up and the heads move, but nothing happens.  The drive does not appear in My Computer.  It works fine with an external USB drive.  What can I do to make the drive respond?
Windows 10Windows OSDesktops
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Experts-Exchange works.  Prompt responses that solved the problem.  Always my go-to resource for help.  Thanks for being there for me.
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Ramin
You're welcome and I'm glad we could help.
Windows OS
Windows OS

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

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