troubleshooting Question

DVD Drive Not Responsive

Avatar of Rodger Reedy
Rodger ReedyFlag for United States of America asked on
Windows 10Windows OSDesktops
4 Comments2 Solutions124 ViewsLast Modified:
I have an HP desktop with Windows 10.  It has a single DVD drive.  When inserting.a disk it does not register that there is anything in the drive.  I can hear it kidsspin up and the heads move, but nothing happens.  The drive does not appear in My Computer.  It works fine with an external USB drive.  What can I do to make the drive respond?
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