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Pu Yu
 asked on

Symantec Endpoint Protection shows every client 'offline'

Dear all.,
a.)we used Symantec to protect our PC. and always I checked PC status on management endpoint.
and one day i find every one shows "offline",but actually i'm sure they are active.
how to deal it?
b.)i think C driver is full.but how can i clean it?
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* symantec endpointPC

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Pu Yu

8/22/2022 - Mon
Shaun Vermaak

You sure clients can access the server? Is server firewall allowing connections?
Pu Yu

ASKER
Yes ,
Because about 2 weeks ago , I also received the e-mail, shows online....
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ASKER CERTIFIED SOLUTION
Shaun Vermaak

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Pu Yu

ASKER
Thank you very much.

this is our FT service and  i can not install software on here

i will try another way to solve

thanks and best wishes
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