PCMatic good solution or not?

etronics6
etronics6 used Ask the Experts™
on
Hi guys,

I see the PCMatic commercials, along with ALL of my clients.. I am a computer consultant that goes into homes & small businesses...

I do NOT deal with servers, just home computers.

How can these guys say they are 100% solution to protect against all threats?  100% against ransomeware too...

Is this a good solution?  
If yes, why?         If not, why not?

Should I recommend to clients?

I know I have read they blacklist everything, so nothing gets through...

If they are sooo good as they say, why wouldn’t everyone be using??  

Thanks again, :-)
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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.

Commented:
They're not one of the well known vendors of anti-virus products.  And if they claim 100% protection they are talking through a hole in their posterior.

You can have a read of this thread  https://www.bleepingcomputer.com/forums/t/523305/pc-matic-whats-the-good-or-bad-word/  and look at the links to test results provided.

Author

Commented:
Yes I totally agree, no one can claim 100%..

I will read the bleeping article!  Thank u!!
Distinguished Expert 2018

Commented:
I've seen some of their ads... a used car salesman might as well be pushing it. I've seen nothing impressing about it based on their own commericials (factoring in that those types of ads like to sensationalize), but I'm sure it's probably average at best.  From the bit of research I've done, I've seen a good number of complaints and I tend not to trust registry optimizers anyway.

The article dbrunton put up is well pretty well detailed.
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Exec Consultant
Distinguished Expert 2018
Commented:
if they are really expert and truthful to security solution and solving problem, then they would not have say 100% solution  is available. False sense of security. I suggest you can also take a look at the report.
(pdf) https://www.riskbasedsecurity.com/reports/PC_Matic_-_Is_It_As_Amazing_As_Seen_on_TV_-_03-02-2016.pdf

In fact, it shows that it failed to be that robust -  PC Matic was discovered to have many serious vulnerabilities. And, by itself being installed in the user machine actually make it less secure, as websites can execute arbitrary code on the machine due to its vulnerabilities.

It is also "leaky".  Sensitive information e.g. various system information, drivers and services installed, and running processes gathered from a user’s system is also sent to the PC Pitstop web server over HTTP.

Claims that PC Matic can protect against malware that others can’t detect when using an OEM scanning engine seem questionable. The claim is most likely tied to their use of an internally developed whitelisting approach of applications and not some superior technology. While it is not feasible to block all threats using a blacklist, only the PC optimization feature and whitelist approach seems to be fully internally developed.
even if a
security product is legitimate and not a scam, it may still not do wonders for your computer’s security state. At least we can say: “No, PC Matic is not as amazing as advertised on TV”; many so-called security products rarely are.

Author

Commented:
Awesome guys, thank you.  What do you guys install on home machines for protection?  What do you think of Avast Free version?  Do you purchase something for clients, if so what?  what do you leave on systems for clients?  Thanks!
btanExec Consultant
Distinguished Expert 2018

Commented:
Have Avast and so far alright besides the normal advert to upgrade from the free version. Other protection is leverage on the plugin or add on in browser for privacy safeguards. As well as keeping a password wallet manager to store various login credentials. Use 2FA for login where supported. You may be interested in related articles.

https://www.experts-exchange.com/articles/18668/Protect-My-Identity-and-Privacy.html

https://www.experts-exchange.com/articles/18309/Choosing-an-easy-to-remember-strong-password.html
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.
Commented:
I use Windows Defender.  Free and it comes from Microsoft.

For a normal home user (who doesn't go to risky type sites) it is good enough.

Now if you do need an anti-virus there's a wide range to choose from.  The free ones are usually good enough but you might get nagged.

You could look at the following sites for test results:

http://chart.av-comparatives.org/awards.php?year=2017 (click the arrows to see the results)

https://www.av-test.org/en/antivirus/home-windows/

http://au.pcmag.com/antivirus-reviews-and/8949/guide/the-best-antivirus-protection-of-2017

and there's a number of questions on EE about the best anti-virus (I'll let you search).  Choose one of the known brands with good test results and you probably won't go wrong.

If you do need to clean up an infection then it is Malwarebytes.
Distinguished Expert 2018

Commented:
I've used Avira Free in some cases, and it has generally been pretty good. I used to use AVG in the past until I ran into occasional issues where downloads would never quite complete. Windows Defender is a lot better than it used to be, so that's an acceptable option as well.
btanExec Consultant
Distinguished Expert 2018
Commented:
Besides AVs, I would have other arsenal for checking as well.
- AdwCleaner: Searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers from your computer.
- RootRepeal : Scan for rootkits, e.g.  look for hidden files, hidden process, SSDT hooks, hidden services, and stealth objects. However it support till Windows 7
- PC Hunter : This is a bit more "intimate" as a  security utility that can detect and unload rootkits even while they are active. Quite a couple of capability to surface any unusual observations in the running processes..etc

Author

Commented:
Thanks guys for all the feedback! I appreciate it!

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