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wball1217

asked on

Adobe Pro

A user is trying to "Sign" a doc using Adobe Pro but when clicks on the "sigh button" it just spins.
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John
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I can sign into Adobe just fine. Make sure the internet connection is good, make sure Adobe is not somehow excluded in your firewall, and then uninstall Adobe, restart, install it and test. See if that works.

If not, make a new, test Windows User Profile (Account). Log into the new Windows Account and test Adobe sign in.
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wball1217

ASKER

It's an option in the Adobe Acrobat Pro app to "Sign" a doc. with a signature en-bedded in the doc.
the "Fill & Sign" feature is not working
When I click on Fill and Sign in Adobe Acrobat Pro, it opens up the Sign section. So it is working here.

Try the suggestions I provided earlier to repair Adobe or a new Windows Profile.
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What is the OS version and the version of Adobe Pro?
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