troubleshooting Question

laptop issues when using SSD,  stumped on this

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tjguyFlag for United States of America asked on
Windows 10* SSDLaptops Notebooks
7 Comments3 Solutions180 ViewsLast Modified:
having strange issues with HP Elitebooks. have 2 HP 840 G1 laptops that have a solid state drive 480 GB with 8gb ram and Win10. both are identical and both are joined to a domain. I have another HP Elitebook 8470p running Win7, 380 GB drive and 4 GB ram.
This is where it gets weird, if either 840 laptop is in this end users office the system eventually crashes. (slows down, locks up,  then freezes) There is nothing in the event menu. If I use the same laptop in my office (currently using one of the 840's writing this question) the 840's do not crash, system does not slow down, runs great. If I place the 8470p that is using a standard drive in the very same office, the laptop will run fine. It seems any laptop that has a SSD drive crashes in this persons office. kind of stumped on this issue. is it really that simple and let the user know he has a Non SSD office space? Thoughts?
ASKER CERTIFIED SOLUTION
ITSysTechSenior Systems Administrator

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