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Outlook Delegated Mailbox Delete GPO

I am setting up a GPO that will make deleted items in a delegated mailbox go to the delegated mailbox's deleted items folder instead of the user's deleted items folder.

I set up the following GPO/registry tweak:

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\General\DelegateWasteBasketStyle\REG_DWORD\0x4

I enabled the GPO, added my laptop to the test OU, ran gpupdate/force and the registry tweak does not exist on my laptop.

I am currently running Office 2016. I want this GPO to apply to workstations running office 2013, office 2016. What am I doing wrong?

Alan

Hi,

On the laptop, run this from an elevated (admin credentials) command prompt:

gpresult /r

Open in new window

Do you see the GPO listed in there? Assuming so, what 'section' is it in, for example:

'Applied Group Policy Objects'

OR

'The following GPOs were not applied because they were filtered out'

If not the former, then you need to check how you are targeting and / or filtering the GPOs.

Alan.

J G

ASKER

I do not see it listed. Any next step troubleshooting?

Alan

That would imply that the GPO is not targetted at the laptop at all.

I would go back and check which OU(s) the GPO is targetted at, and compare to where the laptop is sitting.

Alan.

J G

ASKER

Just confirmed my laptop is in the same OU. Any other ideas?

Alan

Is the GPO enabled?

Is it applying to any other machines in that same OU?

J G

ASKER

I just checked another machine, it did not apply

Alan

Okay - is it enabled?

J G

ASKER

policy is enabled

Alan

Hi Tike55,

If you go to the Group Policy Editor on your DC, and go to the 'Group Policy Modelling' section (near the bottom), please can you model this using the applicable OU / user options for the laptop, and see what GPOs it says are being applied or not.

Thanks,

Alan.

J G

ASKER

After I ran the model I get the following alert for the GPO: AD/ SYSVOL Version Mismatch

ASKER CERTIFIED SOLUTION

Alan

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Alan

Solution offered.