Outlook Delegated Mailbox Delete GPO

I am setting up a GPO that will make deleted items in a delegated mailbox go to the delegated mailbox's deleted items folder instead of the user's deleted items folder.


I set up the following GPO/registry tweak:

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\General\DelegateWasteBasketStyle\REG_DWORD\0x4

I enabled the GPO, added my laptop to the test OU, ran gpupdate/force and the registry tweak does not exist on my laptop.

I am currently running Office 2016.  I want this GPO to apply to workstations running office 2013, office 2016.    What am I doing wrong?
tike55Asked:
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AlanConsultantCommented:
Hi,

On the laptop, run this from an elevated (admin credentials) command prompt:

gpresult /r

Open in new window


Do you see the GPO listed in there?  Assuming so, what 'section' is it in, for example:

'Applied Group Policy Objects'

OR

'The following GPOs were not applied because they were filtered out'


If not the former, then you need to check how you are targeting and / or filtering the GPOs.


Alan.
tike55Author Commented:
I do not see it listed.  Any next step troubleshooting?
AlanConsultantCommented:
That would imply that the GPO is not targetted at the laptop at all.

I would go back and check which OU(s) the GPO is targetted at, and compare to where the laptop is sitting.

Alan.
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tike55Author Commented:
Just confirmed my laptop is in the same OU.  Any other ideas?
AlanConsultantCommented:
Is the GPO enabled?

Is it applying to any other machines in that same OU?
tike55Author Commented:
I just checked another machine, it did not apply
AlanConsultantCommented:
Okay - is it enabled?
tike55Author Commented:
policy is enabled
AlanConsultantCommented:
Hi Tike55,

If you go to the Group Policy Editor on your DC, and go to the 'Group Policy Modelling' section (near the bottom), please can you model this using the applicable OU / user options for the laptop, and see what GPOs it says are being applied or not.

Thanks,

Alan.
tike55Author Commented:
After I ran the model I get the following alert for the GPO: AD/ SYSVOL Version Mismatch
AlanConsultantCommented:
Hi Tike55,

This issue occurs because one or more Group Policy Objects (GPOs) cannot be applied because of security filtering or Windows Management Instrumentation (WMI) filtering.


More specifically, a Group Policy is filtered because the Group Policy reporting engine assumes that the GPOs that are related to the Group Policy use version 65535 of the Group Policy template. Therefore, when the assumed version value is compared with the current version value of the GPC that the GPO uses, a mismatch occurs. This mismatch is then reported in the Group Policy Results report.

See here for more details from Microsoft.


Microsoft seems to recommend a hotfix at that link, so i guess that is the best option if they say so.

Hopefully that will then fix your original issue too.

I would strongly recommend a full backup of the system prior to applying the hotfix.


Alan.

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AlanConsultantCommented:
Solution offered.
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