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Unable to mount Mailbox database

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Last Modified: 2018-02-02
I'm unable to mount the only Database of an Exchange 2010 server.

Mount-Database -Identity "Mailbox Database 0699577005" -Force -Verbose

Impossible de monter la base de données spécifiée. Base de données spécifiée : Mailbox Database 0699577005 ; code d'err
eur : Échec d'une opération Active Manager. Erreur : L'action de base de données a échoué. Erreur : L'opération a échou
é avec le message : MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1008)
 [Base de données: Mailbox Database 0699577005, Serveur: WSUS-SEDEV.sedev.local].
    + CategoryInfo          : InvalidOperation: (Mailbox Database 0699577005:ADObjectId) [Mount-Database], InvalidOper
   ationException
    + FullyQualifiedErrorId : D9495503,Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase
    + PSComputerName        : server.contoso.com

I've checked logs and database with eseutil everything is OK.

Please help.
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AmitIT Architect
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
You can try three option:

1) Perform dial tone recovery and then restore data from backup. Quick and bring users without data.
2) Restore the db from backup and replace the current db and mount it. Could take time to restore, also data loss risk is present, as data after backup cannot be restored.
3) Move or remove all logs from db folder. Just keep .edb file and use  EMS and mount db with -force command. It could work or not. I tired and 90% it worked for me.

Finally, if you don't want to use any above option, open MS case.
Valentina PerezExchange Servers
CERTIFIED EXPERT

Commented:
Hi Ludovic,

Do you have any antivirus installed in Exchange Server?

Do you have any events when you tried to mount database?

Regards
Valentina
Marshal HubsEmail Consultant

Commented:
You can restore data from backup. If you don't have backup then you can also use Stellar Phoenix Mailbox Exchange Recovery to mount corrupt Exchange database. Download the software from here: https://www.stellarinfo.com/edb-exchange-server-recovery.htm
IT Engineer
Commented:
This problem has been solved!
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AmitIT Architect
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
thanks for the update.
Ludovic ScottiIT Engineer

Author

Commented:
I found the solution myself