Alex Jensen
asked on
550 SMTP Error For Email Address that exists
I get a 550 error message for one of our email address that I have created in cpanel. I know I'm typing it correctly and it's the only email address that does not work. I've tried deleting it from Cpanel and creating it again, same issue. Any ideas on how to fix this?
Original Message Headers
Received: from SN4PR0601CA0022.namprd06.p rod.outloo k.com
(2603:10b6:803:2f::32) by BY1PR0601MB1127.namprd06.p rod.outloo k.com
(2a01:111:e400:481e::22) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_ AES_256_CB C_SHA384_P 256) id 15.20.218.12; Thu, 9
Nov 2017 16:42:59 +0000
Received: from CO1NAM05FT052.eop-nam05.pr od.protect ion.outloo k.com
(2a01:111:f400:7e50::207) by SN4PR0601CA0022.outlook.of fice365.co m
(2603:10b6:803:2f::32) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_ AES_256_CB C_SHA384) id 15.20.218.12 via Frontend
Transport; Thu, 9 Nov 2017 16:42:58 +0000
Authentication-Results: spf=pass (sender IP is 74.125.82.52)
smtp.mailfrom=gmail.com; llmedico.com; dkim=pass (signature was verified)
header.d=gmail.com;llmedic o.com; dmarc=pass action=none
header.from=gmail.com;
Received-SPF: Pass (protection.outlook.com: domain of gmail.com designates
74.125.82.52 as permitted sender) receiver=protection.outloo k.com;
client-ip=74.125.82.52; helo=mail-wm0-f52.google.c om;
Received: from mail-wm0-f52.google.com (74.125.82.52) by
CO1NAM05FT052.mail.protect ion.outloo k.com (10.152.96.168) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_ AES_256_CB C_SHA_P256 ) id
15.20.218.12 via Frontend Transport; Thu, 9 Nov 2017 16:42:56 +0000
Received: by mail-wm0-f52.google.com with SMTP id p75so18490305wmg.3
for <heather@llmedico.com>; Thu, 09 Nov 2017 08:42:57 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20161025;
h=mime-version:from:date:m essage-id: subject:to ;
bh=4f7gXyKfweoOyFHZrHV6/Vt 0NlsVs4CH0 GYxzZeTwZI =;
b=qGprgzW3x5Rj6YGCZBdWp1kb ZYkZ3C1Z6/ Biu1LgKoAu ATi1IJ3uUq E0hZ+64LD8 5d
/HljYEYxQ8WIbGh3A74DfLxiHG FGUg04dHN6 ox4YjYZf+f D7y5z1U0PX 4sN/oqZ4iq CW
OrFDX+a2QPkKXf+k4Tdxbggu+e QDWima9XzZ nm8euZFOMk BtiCNrDYEQ B4V90Ik5wI w6
FLG0FfDAF/F8dVTGuoT0zcL/M8 SdPRQ7b4Wm hju4Ajoiz5 1XI2R9KPeK ZSNZJGrVC9 rn
+Imv7xXg8CXCEjx+ngsYAZNnvW DpFva3tsqv 3JHuTXC3tb OwWj5eTHCM 2pszoVGpcj BV
WxKA==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20161025;
h=x-gm-message-state:mime- version:fr om:date:me ssage-id:s ubject:to;
bh=4f7gXyKfweoOyFHZrHV6/Vt 0NlsVs4CH0 GYxzZeTwZI =;
b=C/wHsdzJY3bAvrraJqme1in4 BCtqbBhaLl 1xCHbHTa3D zyoXlNZraY 0NYOVxrcnw Kz
bg5+vGB7bYcScucbj0nYHhSyer AlTHsGbawD tYqZMH5iUy 0UzTjOl5OU jvbYoFQcn8 Us
EoVGL70DFQ901lp65mLN2L7+FJ gx7huQTuhv DW4TS/Ms6+ EHILNCSUPd lQMpux1tA/ Vh
d6YCXwKNkq4rr8Kd42RRxqm+ex G9bYYLfHED CTtQgPntvU Bk+wssqcuc vQs0IWudV8 FZ
jv37pYjcV5PwlJUcVNH+TVpDba YvTVSAGunl 7JKGAcJcPt T9X0ps3hy4 KIWIB5i6af nr
9DhQ==
X-Gm-Message-State: AJaThX4OWIIpkNi3CpvleYUV4+ agDmv8gWXB xoHNcixuYi pNJAR/6Mb/
PNH5I/RGSOx6qoq0Z3r2FIV5Od 1K14C2MS4n d/0=
X-Google-Smtp-Source: AGs4zMZR5cTV4fOP1Lzc1a1Oht 8DMx7CLWqt hnCT+bpOup rmYYE3KGL1 YIIYevNM9i aFqIVTYs/k qC7W9mnl9a PAn6Y=
X-Received: by 10.28.232.76 with SMTP id f73mr339675wmh.45.15102457 74502; Thu,
09 Nov 2017 08:42:54 -0800 (PST)
MIME-Version: 1.0
Received: by 10.28.94.17 with HTTP; Thu, 9 Nov 2017 08:42:23 -0800 (PST)
From: Alex Jensen <ajensen27@gmail.com>
Date: Thu, 9 Nov 2017 11:42:23 -0500
Message-ID: <CAKCKOASdCbmX5bCfLkmD=Nbz MZjD7J3Bk3 q0ALwL_9Vr 1urPyg@mai l.gmail.co m>
Subject: TEST
To: heather@llmedico.com
Content-Type: multipart/alternative; boundary="001a11477dcce9b1 c8055d8f7e f7"
Return-Path: ajensen27@gmail.com
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessa ge: b6e84d56-7d39-4b7e-9f4c-8a 11eedab81d :0
X-Forefront-Antispam-Repor t: CIP:74.125.82.52;IPV:NLI;C TRY:US;EFV :NLI;
X-Microsoft-Exchange-Diagn ostics: 1;CO1NAM05FT052;1:z/CKG1Fa 1wnU3CvjWR TXNWzFQE3D MOocl2HMWx +klnEa1O0c I+PEup42rw 83LebLEDRq Es40vbJtvd PqrlVnIlXr dTlhGmUWWq KTGkfV+ETP ee/9njuZrX I2YehZ3baN
X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-C orrelation -Id: 52d8e173-78e6-4ab5-07ba-08 d52790ee57
X-DkimResult-Test: Passed
X-Microsoft-Antispam:
UriScan:;BCL:0;PCL:0;RULEI D:(22001)( 23075)(825 1501002)(3 001016)(45 34020)(717 02078);SRV R:BY1PR060 1MB1127;
X-Microsoft-Exchange-Diagn ostics:
1;BY1PR0601MB1127;3:6reLlp pfMnLTbv30 Q50j6Hq+d1 VmAa03jNDV UstnfaaBZW FGA6BqMmIK RG+axV5HDB K3lTjOCxSu rb2r6U8lzh ZoLl7WkvOS w8UpqwkboJ bxbkrLnoaa bX1GvDMeAL ZthwPw2czL izzzHqInw5 ZY5asrcR1s iH5EyGqrI6 cvBhq3fBQw ROdeqe02MZ DyRIVBjM0D FiE8EAIcQL IlO206Aecf nFs29TMgHc T+3zhs9BT2 wYmcFI7fsd n3hfzZmusA 24npUWJMG5 gbwI4CiXd9 e6qQi3LN+5 +yX11X+60U vFlG1wzaBT jG1kZ465wQ Q0HxeevO0S yF0qAwfAX+ w7Z/dQ==;2 5:70QoGZle q+3L3H2PFG 8lg6fADCvc k5Pm43OZKP le5Mx90mVz AZPEYp4u8O jS0aChs4iG ZKiSrTuZuz MQGIIyZrX4 2yJ4FafhrP Zngf9kRejv 8Jc9M2LAFu 1vjXbB/eBE Vx8PohfLuy 4u23H5xmJE 9LiLlEaAxH tn6ZoH7vgY ejMuKTC1+g TRHk7O6yOg DpQmdVIkJK FqO8cxhU4N uu4YORNlr0 cm3nXyMafa bpp0sfY=
X-MS-TrafficTypeDiagnostic : BY1PR0601MB1127:
Final-Recipient: rfc822;heather@llmedico.co m
Action: failed
Status: 5.1.10
Diagnostic-Code: smtp;550 5.1.10 RESOLVER.ADR.RecipientNotF ound; Recipient heather@llmedico.com not found by SMTP address lookup
Original Message Headers
Received: from SN4PR0601CA0022.namprd06.p
(2603:10b6:803:2f::32) by BY1PR0601MB1127.namprd06.p
(2a01:111:e400:481e::22) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_
Nov 2017 16:42:59 +0000
Received: from CO1NAM05FT052.eop-nam05.pr
(2a01:111:f400:7e50::207) by SN4PR0601CA0022.outlook.of
(2603:10b6:803:2f::32) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_
Transport; Thu, 9 Nov 2017 16:42:58 +0000
Authentication-Results: spf=pass (sender IP is 74.125.82.52)
smtp.mailfrom=gmail.com; llmedico.com; dkim=pass (signature was verified)
header.d=gmail.com;llmedic
header.from=gmail.com;
Received-SPF: Pass (protection.outlook.com: domain of gmail.com designates
74.125.82.52 as permitted sender) receiver=protection.outloo
client-ip=74.125.82.52; helo=mail-wm0-f52.google.c
Received: from mail-wm0-f52.google.com (74.125.82.52) by
CO1NAM05FT052.mail.protect
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_
15.20.218.12 via Frontend Transport; Thu, 9 Nov 2017 16:42:56 +0000
Received: by mail-wm0-f52.google.com with SMTP id p75so18490305wmg.3
for <heather@llmedico.com>; Thu, 09 Nov 2017 08:42:57 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20161025;
h=mime-version:from:date:m
bh=4f7gXyKfweoOyFHZrHV6/Vt
b=qGprgzW3x5Rj6YGCZBdWp1kb
/HljYEYxQ8WIbGh3A74DfLxiHG
OrFDX+a2QPkKXf+k4Tdxbggu+e
FLG0FfDAF/F8dVTGuoT0zcL/M8
+Imv7xXg8CXCEjx+ngsYAZNnvW
WxKA==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20161025;
h=x-gm-message-state:mime-
bh=4f7gXyKfweoOyFHZrHV6/Vt
b=C/wHsdzJY3bAvrraJqme1in4
bg5+vGB7bYcScucbj0nYHhSyer
EoVGL70DFQ901lp65mLN2L7+FJ
d6YCXwKNkq4rr8Kd42RRxqm+ex
jv37pYjcV5PwlJUcVNH+TVpDba
9DhQ==
X-Gm-Message-State: AJaThX4OWIIpkNi3CpvleYUV4+
PNH5I/RGSOx6qoq0Z3r2FIV5Od
X-Google-Smtp-Source: AGs4zMZR5cTV4fOP1Lzc1a1Oht
X-Received: by 10.28.232.76 with SMTP id f73mr339675wmh.45.15102457
09 Nov 2017 08:42:54 -0800 (PST)
MIME-Version: 1.0
Received: by 10.28.94.17 with HTTP; Thu, 9 Nov 2017 08:42:23 -0800 (PST)
From: Alex Jensen <ajensen27@gmail.com>
Date: Thu, 9 Nov 2017 11:42:23 -0500
Message-ID: <CAKCKOASdCbmX5bCfLkmD=Nbz
Subject: TEST
To: heather@llmedico.com
Content-Type: multipart/alternative; boundary="001a11477dcce9b1
Return-Path: ajensen27@gmail.com
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessa
X-Forefront-Antispam-Repor
X-Microsoft-Exchange-Diagn
X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-C
X-DkimResult-Test: Passed
X-Microsoft-Antispam:
UriScan:;BCL:0;PCL:0;RULEI
X-Microsoft-Exchange-Diagn
1;BY1PR0601MB1127;3:6reLlp
X-MS-TrafficTypeDiagnostic
Final-Recipient: rfc822;heather@llmedico.co
Action: failed
Status: 5.1.10
Diagnostic-Code: smtp;550 5.1.10 RESOLVER.ADR.RecipientNotF
SOLUTION
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ASKER CERTIFIED SOLUTION
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Thanks
ASKER
I'm the admin for my VPS so I have access to WHM and cPanel. I've already tried deleting and recreating the email address and that didn't resolve anything. What forwarding rules should I be looking at as I don't have any setup in cPanel for this email address?