Cisco IP phone flashing orange for speed dial function

Andy Crawford
Andy Crawford used Ask the Experts™
on
I have multiple Cisco 504g phones, that don't seem to take the attendant console changes. I have set up the first 3 extensions as a direct speed dial to other extensions on the network (the extension is set as disabled), and all 3 speed dials with flash orange, even though they are subscribed and working. I know to add c=g in the serv subscribing section of attendant console, but these phones seem to not take any changes I make. Hopefully somebody has an answer for this, as these are for a high end hotel, and I cannot have these lights constantly flashing.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
View Solution Only
Network Security Engineer
Distinguished Expert 2018
Commented:
That's because you haven't coded well the auto attendant console.

Amber means wrong coded the extension.
Here is an example:

Let say you have a system with 5 extension. Login to the cisco 525, go to advance admin.
Then go to attendant console and if you have only one Unit add this command on each line.

fnc=sd+blf+cp;sub=210@$PROXY;nme=Marcus
fnc=sd+blf+cp;sub=211@$PROXY;nme=Jose
fnc=sd+blf+cp;sub=212@$PROXY;nme=Hemil
fnc=sd+blf+cp;sub=213@$PROXY;nme=Superman
fnc=sd+blf+cp;sub=214@$PROXY;nme=Batman

After that you will see the extension added and it will be monitored by the Expansion.
Hemil AquinoNetwork Security Engineer
Distinguished Expert 2018

Commented:
No answer from the author.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial