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Servers can't read encrypted drive

I've got an encrypted usb drive, just used the seagate utility and put a password on it.  It works fine on my Windows 7 laptop, but on both servers (2008 and 2016) it says "is not accessible. Parameter is incorrect" Most solutions seem to involve scanning the whole hard drive for errors and/or reformatting.  I shouldn't have to do that, because it works perfectly on another computer. What can be causing this?
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AlanConsultant

Commented:
Hi maharlika,

Was it working on those servers before adding the password?

If you didn't try (and noting that I am not familiar with the SeaGate software) could you remove the password and try on those servers, or is that not practical?

Thanks,

Alan.
Distinguished Expert 2019
Commented:
You need to describe what that encryption component / method is called. It's by seagate, ok, but what is it's name, what did you use to turn it on and how was the process called?
Consultant
Commented:
Hi maharlika,

Best option to get your data out intact might be to remove the encryption and plug the drive into a different machine.

If you can, you might want to do a bit-by-bit clone of the drive first (you will need another drive at least as big to do this).

Thanks,

Alan.
Distinguished Expert 2019

Commented:
Suggestions haven't received any feedback. The situation has not improved and the drive should remain encrypted, so decrypting it in order to read it anywhere (it can still be read on win7 as we could read) is just a workaround to make it temporarily readable.

Maharlika, it's your question. Share your solution in case it is solved solved or come back with feedback.
AlanConsultant

Commented:
Best option would be to clone first, and then try removing the encryption.