new wsus server for windows machines is not detecting any computers

shyam pothini
shyam pothini used Ask the Experts™
on
Hello all,

We have a new WSUS ready for our Windows 10 machines. But the server is not showing any clients.
But when we look at the registry on clients windows update wsus server is there.
Any thoughts?
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McKnife
Distinguished Expert 2018

Commented:
WSUS does not ever detect clients (nor does it "push" updates, instead, clients detect and pull). WSUS is completely passive, it just lists what clients have reported. So normally, the issue is at the client side.
shyam pothini

Author

Commented:
Its not listing the clients, we manually tried to update clients and they never showed up in WSUS
Thanks
McKnife
Distinguished Expert 2018

Commented:
What happens while you detect at the clients?
Also, please download the trial of wuinstall https://wuinstall.com/ and tell me what is its output when executed at the client?
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Windows/Vmware
Commented:
Check the port number are correct
Also check your GPO settings if you have one and see if you have everything good
DonNetwork Administrator

Commented:
You say "New" , meaning you had a different one prior ??

If that's the case it's best to delete the windows update/wsus registry entries and let them repopulate.

have you tried running on them

wuauclt.exe /resetauthorization /detectnow
shyam pothini

Author

Commented:
we are missing port number in GPO

thanks

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