After installing a payroll application update, printing now produces output with lines (i.e. graphics) but no text.
Test print okay, and MS Office prints fine, but an accounts package and a payroll package (by different authors) both show this effect. Those applications show print preview okay so the authors say "it must be Windows". Output to PDF is okay.
Applications: Encore Acconts, Iris Earnie Payroll, MS Word (okay)
Printers: Brother HL-2250DN, Brother DCP-9040, MS Print to PDF
- try a different printer - nope
- restart print spooler - nope
- restart computer - nope
- remove print drivers and reinstall - still the same
- SFC /scannow reveals no system file problems
is it a font issue?
not sure where to go next with this... any ideas?