asked on Devices and Printers takes forever to pop up
Windows 7-Pro 64bit PC with all patches applied
when we click on Devices & Printers…it takes about 3-4 mins for it to load up the screen
How can I fix this?
Cjoego
when we click on Devices & Printers…it takes about 3-4 mins for it to load up the screen
How can I fix this?
Cjoego
Printers and ScannersWindows OSWindows 7PC
Last Comment
Ramin
Run Services >> find print spooler >> and stop it, then retest to check if that is the cause of problem.
If it is taking that long it means there is a printer that is either offline or having issues. You might want to see if there is a printer that is grayed out and remove it.
if that didn't fix the issue, then do the same and stop Bluetooth service and retest.
Also set them to Automatic, and retest.
Also set them to Automatic, and retest.
ASKER
Did all Three and time has decreased from 4 mins to 1 min
but should be around 15-30 Seconds
but should be around 15-30 Seconds
Try with another Mouse.
is it a laptop ?
ASKER
No it is a I7 PC with 16gigs Ram
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ASKER
Left message with Client to try wired mouse
Your next options are :
SFC /SCANNOW
and run Windows Disk defragmenter.
SFC /SCANNOW
and run Windows Disk defragmenter.
Could you log into another account on that computer and see if it has the same issue (for testing purposes)?
ASKER
Tried Wired Mouse, ran SFC command and it is still at about a minute
better than 4 but still a long time
Cjoego
better than 4 but still a long time
Cjoego
is there any printer or device offline, or with problems? you never told us
ASKER
Nope I removed all Grayed out (old Printers) and made sure all were online
Cjoego
Cjoego
no errors in device manager? if so correct these first
if not, try updating all drivers, starting with chipset, video...
if not, try updating all drivers, starting with chipset, video...
ASKER
After a week and the client is Screaming at us but not following our instructions
I went on site with a Wired mouse and keyboard
Removed USB Key/mouse combo and installed mine
Rebooted
Opened the Printers dialoge box and it popped right up....
Gave them a big fat Bill including the Keyboard and mouse.
Yay!!!!
I went on site with a Wired mouse and keyboard
Removed USB Key/mouse combo and installed mine
Rebooted
Opened the Printers dialoge box and it popped right up....
Gave them a big fat Bill including the Keyboard and mouse.
Yay!!!!
Thanks for your feedback.