vmware tools not installing

fresh install of server 2016 core
set local admin password
initiated vmware tools install
splash screen appears, then goes away and nothing else (tried multiple times; currently waiting over half hour)
task manager shows installation launcher running but not doing anything; cpu/ram usage next to nothing
ideas?
LVL 37
Seth SimmonsSr. Systems AdministratorAsked:
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ITSysTechSenior Systems AdministratorCommented:
Try using Interactive Upgrade then go into the VM and manually install it from the VMware tools popup. Make sure to do this from the vSphere Web Client not the thick client.

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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
If you do it manually does it work and complete ?
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Seth SimmonsSr. Systems AdministratorAuthor Commented:
there is no option either way; only mounts the iso
i checked that already; doesn't matter if flash or html5 client


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Seth SimmonsSr. Systems AdministratorAuthor Commented:
If you do it manually does it work and complete ?

that's what i've been trying...not getting far

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Seth SimmonsSr. Systems AdministratorAuthor Commented:
i have a dell workstation running ubuntu 16 with workstation 14 and did a serve 2016 core install there
exact same issue trying to install vmware tools...splash screen appeared but the installer never runs though the install launcher process is still there

opened a case with support...
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Seth SimmonsSr. Systems AdministratorAuthor Commented:
nevermind...i'm stupid
the tools installer window put itself in the very back behind the command prompt
hard to deal with because until the tools are installed, the mouse is erratic and some keyboard keys like alt-tab don't work in the remote window
took several minutes to get the mouse in the right place to move the command prompt window then i can see the tools installer
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Seth SimmonsSr. Systems AdministratorAuthor Commented:
figured it out myself
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