unlock MacBook Air 2014 ?

hi experts,

 I have a client who bought a MacBook but it's locked! Is there a way to unlock it or is he out of luck?
frankbustosAsked:
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JohnBusiness Consultant (Owner)Commented:
Has the client asked the seller?  That is the first thing I would do. Also take it to the local Apple Store for help.
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frankbustosAuthor Commented:
he said he bought it and got scammed. so there is no way but to go through apple right?
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JohnBusiness Consultant (Owner)Commented:
Yes, you will have to take to Apple and see what they can do for you.
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frankbustosAuthor Commented:
ok thanks John
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frankbustosAuthor Commented:
thanks as always John
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JohnBusiness Consultant (Owner)Commented:
You are very welcome and I am always happy to help you.
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