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Has the client asked the seller? &nbsp;That is the first thing I would do. Also take it to the local Apple Store for help.
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he said he bought it and got scammed. so there is no way but to go through apple right?
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You are very welcome and I am always happy to help you.
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hi experts,<br />
<br />
&nbsp;I have a client who bought a MacBook but it's locked! Is there a way to unlock it or is he out of luck?
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hi experts,

 I have a client who bought a MacBook but it's locked! Is there a way to unlock it or is he out of luck?

unlock MacBook Air 2014 ?

All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.