unlock MacBook Air 2014 ?

frankbustos
frankbustos used Ask the Experts™
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hi experts,

 I have a client who bought a MacBook but it's locked! Is there a way to unlock it or is he out of luck?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Has the client asked the seller?  That is the first thing I would do. Also take it to the local Apple Store for help.
frankbustosSystems Administrator

Author

Commented:
he said he bought it and got scammed. so there is no way but to go through apple right?
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Yes, you will have to take to Apple and see what they can do for you.
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frankbustosSystems Administrator

Author

Commented:
ok thanks John
frankbustosSystems Administrator

Author

Commented:
thanks as always John
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome and I am always happy to help you.

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